Reviews
VERY PROFESSIONAL. GREAT WORK.
I HAVE BEEN A LOYAL CUSTOMER TO BENZEL BUSCH SINCE 1985, JOE HERMAN IN MANAGEMENT, PAT CAPASSO IN SALES, ARE THE BEST.WOULD NEVER SHOP A MERCEDES ANY PLACE ELSE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Paul Assenza, Thank you so much for being with us since 1985. We appreciate your comments. Sincerely, Willy Aramayo Client Relations Manager
Best car purchase experience ever.
Fantastic job by Benzel-Busch MB.. Great Price on New Car and no hassle ( financing and trade-in ).. again Excellent dealership. AMG GLE43C
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello David Kim, we are so glad that you had a great experience at Benzel-Busch! Thank you for your kind review and we hope to see you again in the future.
Always a wonderful experience. buying or service
The service was great as usual. I have been a customer for over thirty years and never had a complaint. The sales person and the service people have always been kind and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Calvin E. Browne, we are so glad you had a wonderful experience at Benzel-Busch. Thank you for being a loyal customer for over thirty years! Thank you for your kind review and we cant wait to see you again.
leasing
very good. loaner car avail. short wait. polite service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi NIng Yang, thank you for your kind review. We are glad you had a good experience ! We hope to see you again in the future.
Benzel Busch - first class dealership
Great buying experience. Nancy was incredibly informative and helpful. She got me into a car that exceeded my expectations at a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Stephen Katz, we are so happy that you had a great buying experience! We will pass on your kind words to Nancy. Thank you for your review and we hope to see you again in the future.
My visit to Benzel-b
Exceptional,everyone was very professional and very curtious,it was a pleasure,"Great Staff", Thank You.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Guillermo Bringas, we are so glad that you received great service! Thank you for your kind words and review.
Friendly, Professional, Responsive
Chris - Tampa, FL. I never in my life considered buying a car from someone out of state from where I live. If this relates to you, read on. They had a listing for a 2015 Corvette Stingray convertible that exactly matched what I was looking for. I was very dubious of buying a car I would never have the change to see in person before it was delivered to my home over 1,000 miles away. The experience with Dave in sales and Scott in Finance could not have gone any better. They were friendly, responsive, easy to work with and guided me through the process including graciously assisting the professional inspection company I hired to inspect the car(something that though it eased my mind at the time turned out to be completely unnecessary.) The deal was done with minimum difficulty, the car arrived on time and was actually better in person than the excellent pictures and description they had on their website. There was no phone baloney sales tactics, just friendly, direct and helpful conversations. I have dealt with many dealerships, both premium and non-premium and I can say they were one of the best I have ever dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Chris from Tampa! We wish you the best and hope you enjoy your new 2015 Corvette Stingray convertible. Thank you for sharing your experience. Sincerely, Willy Aramayo Client Relations Manager
A pleasurable experience
Overall a good experience. My service adviser was extremely helpful.I needed a loaner car and received a spotless new C-300 ,with a full tank of gas in less than ten minuets. When I returned to pick up my repaired car, It looked like it just came off the showroom floor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Garyg, We are happy to know you had a pleasurable experience. Nothing better that picking up your car from service and having it look like it just came of the showroom floor. Thank you for your patronage. Thank you, Willy Aramayo Client Relations Manager
There when I needed you
I had a flat tire at 6 PM and had to arrange for service that night as we were leaving on a trip the next morning. Benzel Busch Service understood the situation, worked with me to resolve it favorably and delivered. A 5 -star performance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Robert Peckar, We are sorry to hear you had a flat, but happy that we were there for you. We are driven to delight and love to hear stories like this. We wish you the best, and thank you for sharing with us. Kind Regards, Willy Aramayo Client Relations Manager
Car can;t start because of faulty key
Excellent service. Facilties of the highest quality. Very knowledgeable staff,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Harold Kelly, we are so happy that you received excellent service! Thank you for your review and kind words.