Jaguar Land Rover Southampton

4.7
(41 reviews)
Visit Jaguar Land Rover Southampton
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Service Sales
Monday Closed 9:00am–6:00pm
Tuesday 8:00am–5:00pm 9:00am–6:00pm
Wednesday 8:00am–5:00pm 9:00am–6:00pm
Thursday 8:00am–5:00pm 9:00am–6:00pm
Friday 8:00am–5:00pm 9:00am–6:00pm
Saturday 8:00am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (866) 968-7173 (866) 968-7173
Used (866) 906-7757 (866) 906-7757
Service (866) 976-4007 (866) 976-4007

Reviews

4.7
(41 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great Experience!

We have been working with Lindsey at Land Rover Southampton for 3 years now, and she is the best! We just bought our second vehicle from Lindsey. Lindsey is a true professional who cares about her clients. She has always been creative in getting us the best deal possible. We recommend Lindsey without reservation.

Dealer response

Nick T, thank you for your kind words and this wonderful review about Lindsey! Its really so nice of you to take the time to share your experience, both Lindsey and myself really appreciate it. We also must thank you for your continued business and loyalty to Lindsey, our dealership and our brand. We look forward to many more years! Best regards, Cara Scheiner at Jaguar Land Rover Southampton

1.0

terrible service and rude saleswoman

I went in looking for a new car and was treated like crap. from the moment i went in the saleswoman lindsey was so rude and disrespectful, would not even answer my questions. seems like she didnt know much anyways. i will never shop at a store will a saleswoman like that. she lost you a sale!

Dealer response

Hi Mike, we regret to hear that you are displeased with your recent visit with us. I must politely disagree with you regarding Lindsey. She is quite knowledgeable on her product and enjoys sharing it with anyone who inquires. I do sincerely apologize that you felt she was rude and disrespectful. That certainly is not something we tolerate and frankly, we would not still be business after 25 years with that type of conduct. Due to COVID-19 we are operating a bit differently. This new way of conducting business does take some adjusting to as we solely work by appointment while our showroom is closed. This means the traditional, drive into the lot and ask for a sales person is not happening at this time. Thank you for sharing and we do agree, you should only purchase something from someone who is courteous and treats you with respect.

5.0

New Range Rover

This is my second lease through this dealer and once again I was very pleased with the service and the product.

Dealer response

Hi Karen, we are very happy to have provided you with such a positive experience! Thank you for your continued business, we do appreciate it!

5.0

SouthHampton Treat

Very professional and respectful staff all the way around. Very efficient, clear and effective process.

Dealer response

Stephen , we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Southampton. Thank you for your business and for taking the time to share your thoughts on the process. We really appreciate it so much. Enjoy your new Jaguar! Thank you, Cara Scheiner Jaguar Land Rover Southampton

4.3

Jaguar

I really like driving this car, better than my x3. Still adjusting to dash technology, would like a warning beep to go off if singling to change lanes . Other than that, love it

Dealer response

Mitchell, we really appreciate your feedback! Glad you are loving your Jaguar more than your BMW and sharing why. Thank you for your business. Sincerely, Cara Scheiner

4.5

Garage opener

Dear Cara Sheiner, In brief, this is my second jaguar purchase from Southampton. I also agree the personnel are delightful and knowledgeable in their interactions with me. They are a professional pleasure. However, to discover that my car did not have a garage opener was shocking and disappointing. I never thought a car today is sold without one. Even my 2002 car was equipped with it. Every E Pace on line is listed with one in my search. Please contact with me with the installation of one as part of the package. Any future client would be dismayed by this situation. This is my only fault with the car. Again, I am more than satisfied with the car and staff at jaguar.

Dealer response

Hi Jane- we appreciate your review. I will reach out to you by phone today. Sincerely, Cara Scheiner

5.0

gesgc1@verizon.net

The sales team at Southampton Jaguar were professional, a pleasure to deal with and delivered, as promised. It was an overall good experience. The only disappointment was not with the sales team, but with the accessories on the vehicle. I purchased a new Jaguar E- Pace "First Edition". The car is a fully loaded model with all the bells and whistles and accessorized to the max. However with all the accessories, the vehicle did not include a Home Link device. The lower end E-Paces all include this as a standard feature. I love to have had this accessory and at this point, I feel that it was an oversight by Jaguar equipping the vehicle. The experience would even be better if this feature was included in the deal. I look forward to a response regarding this issue. Thank you.

Dealer response

Hi Gregory! Thank you for this excellent 5 STAR review of Jaguar Southampton, we really appreciate the kind words. We hope Mrs. Senken is enjoying her new Jag! As for the Homelink feature, we do agree, a 1st Edition it should come equipped with every option available, but unfortunately this is not the case here. Also worth noting, the Homelink feature is an option on every trim level of the E-Pace, it is not a standard feature. Should you receive a survey from the manufacturer, please share your viewpoint there as well. It will be some valuable feedback that they will appreciate getting. Outside of the Homelink, we do hope you all continue to enjoy the E-Pace, its a terrific vehicle with a lot of other great features to enjoy. Anything we can assist with in the future, please let us know. Thank you again for your review and for your business. Best regards, Cara Scheiner Jaguar Land Rover Southampton 631-287-4141

5.0

Southampton Jaguar

Cara Scheiner and the entire team at Southampton Jaguar provided me with my most comprehensive, complete, and enjoyable car buying experience that I have ever had the pleasure to participate in. I came to them from Chicago as an out of state buyer that had very specific needs in terms of timeframe and accuracy when it came to pickup and turnover of the vehicle. They met every challenge with grace and the highest level of attention to detail. This along with the providing the highest level of hospitality In combination with stellar quality of service made for my absolute best buying experience to date. Thank you and hats off to the entire Southampton Jaguar team. Sincerely, Corey Jackson

5.0

Southampton Jaguar

I recently purchased an F-Pace and the entire team at Southampton Jaguar couldn?t have been better...easiest car purchase I?ve ever had and a great price. Thank you Southampton!!

Dealer response

Hi Christopher, thank you so much for your positive comments about Jaguar Southampton! We are thrilled to hear your experience with our team was easy and great! That's what purchasing a car should be :) Thank you for the kind words and for sharing. Enjoy your new Jaguar! Cheers, Cara Scheiner Jaguar Southampton

5.0

Great Experience!!

We just picked up our new Jaguar F Type, and our experience in dealing with Cara Scheiner (sales general manager) of Southampton JLR was by far the best experience we?ve ever had in purchasing a vehicle. Great service with the best price possible. Thank you Cara and thank you to the whole team at Southampton JLR.

Dealer response

Karim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Southampton. Thank you for taking the time to write this review, we can't thank you enough for the kind words and for sharing them! Thank you, Cara Scheiner