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Porsche Greenwich

(321 reviews)
2018 state dealer award
View 4 awards
2018 state dealer award 2016 state dealer award
2018 consumer dealer award 2016 consumer dealer award

Reviews

(321 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Greenwich from DealerRater.

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Amazing experience with 1st Porsche lease

Fred and Noah were inredibly helpful and responsive throughout my experience leading a 2017 Macan S. They were knowledgeable and courteous in answering my many questions. And Fred was very thorough in walking me Thur the car on pick up. Highly recommend the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bill Was Great

Bill made the entire process of buying my first Porsche comfotable and easy. If you are thinking about getting a porsche or on the fence about it call up Bill. He will explain everyting to you without any pressure. Make you feel comfortable and convince you if getting a porsche is the best thing for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

The staff was very friendly and helpful. I had been searching for a 911 C4S for a couple of months, I called New Country, and they had the car I wanted. The salesperson, Karina was great, sending me info and helping me purchase the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

quality

I would highly recommend New Country Porsche, I found them to be knowledgeable and very helpful, quality service, my salesperson Gilbert was excellent, I wouldn't hesitate to purchase another vehicle through him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Supreme Service!

I had been searching awhile for a 911 Porsche cabriolet and found the perfect car on the dealership website After a few email exchanges with Bill Deichmeister, who was very prompt in his response I felt confident to pursue. Fully trusting Bill that the Porsche was as promised online, I bought the car without test driving nor seeing it. The transaction was very smooth without any hassle. When the car arrived in California it looked and drove as beautiful as promised ! Thank you Bill and Noah for all your help! I highly recommend New Country Porsche.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Seamless

This was not my first luxury car purchase, but it was my first Porsche, and my experience was amazing from start to finish. I could not have asked for a better sales specialist than Karina. She was not only knowledgeable, but also met all of our conversations with patience and kindness. Karina went out of her way to ensure a pleasant experience and seamless process on my end. I highly recommend working with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Difficult

My wife and I recently purchased a preowned 2015 Audi Q7. The initial meeting with Gilbert was pleasant, but unfortunately things went down hill from there. I am a dentist in private practice and my wife is a c-suite level executive at a public company and we expect a certain amount of professionalism from people. However, we found the opposite at New Country Porsche of Greenwich. A normally quick and easy purchase of a vehicle turned into a two week ordeal as we were passed from one sales person to another (three to be precise). The dealership filled out banking documents incorrectly twice, I filled out the same form a three times, there were several miscommunications between us and the dealership, and the dealership and the bank. However, not until the day the final check cleared was the salesperson sympathetic or apologetic about our ordeal. I got the impression we were annoying them, especially "Noah". We have many friends in Westchester and Fairfield Counties and we have steered all of them away from this dealership and I suggest you do the same.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our sincere apologies that this was not handled up to your standards. Please reach out to us directly if there is anything we can do to earn back your business in the future.

New car

We decided to purchase a new car. Walked in the dealership. Met with great and very knowledge sales person. Highly recommend New Country Porsche in Greenwich ,Ct

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Opinion

I am very pleased with service they have been fulfilled my expectations. All staff very professional and friendly.They treated me with respect and patiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Expert, friendly and honest staff

As kind of a car junkie I frequently find myself educating the salespeople when I visit car dealerships. This was not the case at New County Porsche where Gilbert, a salesperson I had worked with 3 years earlier, was fully informed about all the details of the Mecan model I was interested in, including many features I was not aware of. He was also extremely helpful with the selection of options, only arguing for those that made sense for me. He also pushed to get my order in just in time for the next production run. Noah was also very helpful in explaining the real cost of financing alternatives with the result that I decided not to finance the vehicle I went with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.