Troy-Alan Chevrolet

4.5
(15 reviews)

Reviews

4.5
(15 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Terrible service time

Schedule an appointment for oil change and inspection. I was told to drop the vehicle off between 8 and 9. I get there I'm told you appointment isn't until 11 am. Tired of waiting called at 3:15 pm and truck still wasn't done. I was told that it was dropped off for an all day appointment. This is NOT what I was told when I made the appointment. Service had no empathy and tried to put the blame on me.

2.0

Partial service didn’t feel Troy Alan was the wise

Full of advice on Troy alan sales and very friendly and well spoken I was just looking for advise and availability overall difficult writing a review But that’s just my advise thanks

5.0

SELF/OWNER OF VEHICLE IN SERVICE

THANK YOU AGAIN for such great service , always kind and helpful!

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Troy-Alan Chevrolet Buick GMC Team

5.0

my experience at Troy Alan Chevrolet was terrifi

I'm from Pittsburgh and I could not have asked for better service from the moment I walked into be dealership until I left my car was washed and vacuumed and in better shape then when I entered the dealership I would give it a 10 out of 10 or higher rating and would certainly like to buy my next car from Troy Allen Chevrolet.

Dealer response

Dear Maryann, We're pleased to know we have been able to exceed your expectations and really help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Troy-Alan Chevrolet Buick GMC and we hope to see you again soon! Thanks again for taking the time to leave us this information about your recent visit. Take care and have a wonderful day! Sincerely, Troy-Alan Chevrolet Buick GMC Team

5.0

Great experience

Great, painless buying experience! Will definitely be going there for any future purchases. Have referred others, and will continue to do so.

Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Troy-Alan Chevrolet Buick GMC Team

5.0

Great servivce, Great people

My visit to Troy Alan was great, Jeff is a fantastic salesman and knows his vehicles. The service people are excellent.

Dealer response

Dear Ronald, Hi there, thank you for taking the time to leave a review for us at Troy-Alan Chevrolet Buick GMC. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Troy-Alan Chevrolet Buick GMC Team

5.0

Service

Fast and friendly service. Successful repair of trunk liner.

Dealer response

Dear Janet, It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Troy-Alan Chevrolet Buick GMC Team

5.0

service visit at Toy Allen

Troy Allen always does an outstanding job both sales and service

Dealer response

Dear Stephen, Thank you for the great review! Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Troy-Alan Chevrolet Buick GMC Team

5.0

Great team

Great attention to details. Customer service oriented. Took me on time. Kept me informed on how work was going and finished up in time.

Dealer response

Dear Norman, Hi there, thank you so much for your positive comments about Troy-Alan Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit! Sincerely, Troy-Alan Chevrolet Buick GMC Team

5.0

Service department at Troy-Alans

Everyone hates spending money on repairs but their top notch service department makes it a very pleasant experience.