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Lee Sapp Ford

(92 reviews)
Visit Lee Sapp Ford
Sales hours: 8:00am to 2:00pm
Service hours: 7:30am to 1:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–2:00pm 7:30am–1:30pm
Sunday Closed Closed
New (402) 983-9264 (402) 983-9264
Used (402) 983-9333 (402) 983-9333
Service (402) 983-9288 (402) 983-9288

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lee Sapp Ford from DealerRater.

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I dealt with a different dealer before buying from Lee

I dealt with a different dealer before buying from Lee Sapp. These guys went out of there way to make sure I got what I was needing at the right price. After signing the paperwork, which was a breeze, they delivered the truck to my driveway. What a great service and great experience. The other dealers treat you like a sale and the folks at Lee Sapp treated us like friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had my truck towed to Lee Sapp Ford because I trust their

Had my truck towed to Lee Sapp Ford because I trust their service staff and have never been disappointed in the results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The secretarial and mechanics staff are great, all

The secretarial and mechanics staff are great, all caring about the customers, this place is A-1 and wouldn't go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top notch!

Top notch! If you want to be treated like a human and not just a dollar sign, skip the city and get real service at Lee Sapp. They are transparent with costs up front, and if they can make it cheaper, they will! Truck runs like a charm, got a repeat customer here… worth the drive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was not called when my car was done the first time.

Was not called when my car was done the first time. OK them things happen. Had a problem with the repair the second time and still waiting for a return call 3 days later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize to you. There is no reason for this to happen. Did we get the repair properly done the second time.

Great service , great people .

Great service , great people . Always good to work with , all of them . Treat my family very well! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, no pressure to buy, gave a great

Great service, no pressure to buy, gave a great comparable price, very professional and kind staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I know my vehicle will have the right service with this

I know my vehicle will have the right service with this team. I can trust their recommendations and they are always friendly and polite!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly employees who go the extra mile for you.

Very friendly employees who go the extra mile for you. Wouldn’t take my car anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have been going to them for 40 years.

We have been going to them for 40 years. We trust them. Great mechanics too. They are so honest. Of course, we will be back again and again. Lee and Gary are so friendly and helpful. Thank you. It is worth the drive from Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.