Reviews
New Car
Ford Reineke did whatever it took to get me in a car that suited me! They didn’t start out with what price range are you looking for. It’s what do you want in your vehicle that finally gave me a different stance when it came to car shopping! You guys are great. Thank you Chris Newland for helping me out. I recommend him to anyone who walks through the door!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kasey spence is the best salesman to go through
We just recently bought a f150 from here. We had Kasey Spence who helped us find the perfect truck! He spent his time listening to our wants and needs. We will definitely be going through Kasey for our next vehicles to come! It was so easy to keep in contact with him. Either calls, texts or stopping by to see him. There is no pressure and he helps you find what fits you perfect without feeling pressured. Thanks for all the help Kasey. I 100% would recommend you to anyone looking for a vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Second vehicle, great experience. Zero hassle
This was the second car I purchased from Reineke in the last year. I had a great experience both times. No hassles. Kasey was a great sales associate. I will gladly do business with him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Waisted My Time Mr Brad truck sales man
Talked to Brad gave him all my details before i came up told him i didn't want to waist his time or mine to be waisted either he said let me xx things out and il call u back and he did in a very timely manner and said i think we can work something out so i drive up to Findlay hang out for over 1.5 hrs and then at first he jacked price above online asking price at that point he was willing to give me what i wanted for my trade but when i called him out on it he says they half to do more research we'll call u back after 3 hrs i called him for him to say i can't do anything do to miles wich i broke down to him before i made trip i would not deal with Brad he'll tell u what u want to hear and waist ur time i lost over 3 hrs with drive time and wait time what a waist of an afternoon
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Danny - We're sorry to hear about this situation, that has made you so unhappy. Sometimes it's not just a clear cut issue when you have a vehicle with unknown mileage and a possible branded title. Joe Cajka, one of our managers, will be calling you to see if there is anything that can be done to iron out the situation and to clear up any misunderstandings.
Bad Sales man Mr Brad
Very unhappy Mr Brad waisted over 3hrs of my day today i called talked to Brad yesterday explained what i was looking to do and also mileage issues and told him i didnt wanna waist his time or mine to be waisted he said let me do some research and Il call u wich he did in a very timely manner and said he believes we can work somthing out i told him again i didn't want his or my time waisted so i drive there today spend 1.5 hrs he comes shows my trade exactly where i wanted it but also jacked his vehicle above on line asking price when i called him out on it said he would call me later they needed to do more research after waiting 3hrs on him to call i called him he persist to tell me he cant do anything do to mileage wich i broke all down to him before i drove there so i waisted over 3hrs today for Mr Brad who willtell u what u wanna hear till u get there very discouraged would not recomend him as a sales man😐 You’re doing great!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bad Sales man Mr Brad
Very unhappy Mr Brad waisted over 3hrs of my day today i called talked to Brad yesterday explained what i was looking to do and also mileage issues and told him i didnt wanna waist his time or mine to be waisted he said let me do some research and Il call u wich he did in a very timely manner and said he believes we can work somthing out i told him again i didn't want his or my time waisted so i drive there today spend 1.5 hrs he comes shows my trade exactly where i wanted it but also jacked his vehicle above on line asking price when i called him out on it said he would call me later they needed to do more research after waiting 3hrs on him to call i called him he persist to tell me he cant do anything do to mileage wich i broke all down to him before i drove there so i waisted over 3hrs today for Mr Brad who willtell u what u wanna hear till u get there very discouraged would not recomend him as a sales man?
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dan, thank you for taking the time to bring this unfortunate situation to our attention. We would appreciate the opportunity to discuss the details of this situation so we can determine how we can assist you. Please reach out to Roger Barton at 419-422-1661 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Great service
Anthony did a great job making our deal work. This is the 4th car our family has bought with him. Your dealership treats us like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New edge
I traded. In a 2012 edge. I worked with Mike and Ryan. Very good service and friendly. Thanks for making this a good experience. Sandy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome sales and service
As always customer service exceeded our expectations. Brian and Ryan were friendly and very easy to work with. This was a fast and pain free sale! Thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New edge - Sue
I traded in my 2016 Taurus on a 2017 Edge, Allen and Joe made sure I got everything I wanted and the color I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car