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McMahon Ford

(140 reviews)
Visit McMahon Ford
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (203) 295-3510 (203) 295-3510
Used (203) 803-1046 (203) 803-1046
Service (203) 295-3915 (203) 295-3915

Reviews

(140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great team.

Great team. Helped me choose the model to fit my needs. Axel a great salesman. Kevin top notch and Al is a great finance person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, courteous and low pressure.

Professional, courteous and low pressure. Great product knowledge. Simple transaction, no need to shop around. Spent as much time as required at delivery, car very well prepped.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Well-informed, courteous staff-people very thoughtful-and

Well-informed, courteous staff-people very thoughtful-and knew what they were talking about and very thorough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have nothing but the best to say about my first

I have nothing but the best to say about my first experience at McMahon Ford. Sales, financing and the owners were all available and respectful. It was the best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Carmino, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing McMahon Ford!

If you want to be lied to and treated like an

If you want to be lied to and treated like an insignificant female customer, visit Ford McMahon in Norwalk, CT! I bought my car there because it's around the corner from my apartment, but that's the only reason I would have visited this dealership. The customer service reps are untrustworthy, especially if you are a female and need car service that you can't do yourself. The customer service rep, Marco, who I dealt with for my last and final service was an absolute nightmare. He did not listen to my needs/ concerns on the car and fixed something I didn't ask for. Marco cleared my car to be fixed, when the same horrible noise was still happening. I explained to him that the car was still making the initial noise I came in for, and Marco proceeded to say that he cannot help with that and I'd need to come back. I left their service shop and had to call the McMahon sales manager to help me address the issue that was still there. I wasted ample time back and forth fending for myself with the car issues I needed fixed. They want your money, and that is it. I was going to buy Bronco from them, but after multiple bad customer service experiences, I will never be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Helpful friendly professional courteous knowledgeable in

Helpful friendly professional courteous knowledgeable in every aspect. Chris Axel & Al were wonderful. Best dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant, patient and easy to deal with.

Pleasant, patient and easy to deal with. Chris McMahon is very straightforward and Rich Agudo took the time to find the vehicle that I needed. Would deal with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car Purchase at McMahon Ford

Rich Agudo made the entire process seamless and pleasurable. He ensured I had the best deal and saw to every detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mark, we are happy we could make your experience a positive one! At McMahon Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Mcmahon Ford I recommend this dealership.

Mcmahon Ford I recommend this dealership.The service by the sales representative was excellent. The finance manager Al was very tentative to the whole process. Kevin McMahon in charge of the used vehicles was also very helpful and knowledgeable. I also briefly spoke with the owner Chris McMahon and had a very pleasant conversation. I highly recommend them. I will use them again Sincerely Gilbert F.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First vehicle purchase from the dealer.

Went in to buy a used vehicle they had in their inventory. The finance manager worked out a good deal with me to meet my needs in the vehicle i was interested in. The sales person Axel was great with comunication in the car i was interested on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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