Reviews
Purchase of a new Bronco from McMahon Ford
Overall, my experience at McMahon Ford was very positive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Richard, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Outstanding Service
Form the moment we spoke to Cheryl at McMahon Ford we knew we were going to make our purchase here. We connected instantly! Cheryl and the team at McMahon Ford showed genuine concern in providing the buying best experience possible. We live in Tupelo, MS and their dealership is 1100 miles away. They were extremely flexible with their house to accommodate our travel to pick up the vehicle. We found the vehicle through Ford's Blue Program on various sites to verify validity. If you need a Ford we highly recommend McMahon For in Norwalk, CT.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Second experience with McMahon Ford - 5 stars!
This is the second car I?ve purchased from McMahon Ford. I went back because the first experience was so good. Cheryl Huse and Al who managed the financing part of the purchase were both really wonderful to work with. They made the purchase process smooth, easy and fun! I can?t recommend this dealership more. I?ll be back next year when I need a car for the newest driver in my family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gemma, we appreciate your recommendation of our dealership! At McMahon Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Caroline
Caroline was very professional and knowledgeable and a very friendly person welcome me with open arms offer me something to drink and everything i will be buying another car from Caroline in the future
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Darren, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Do not buy or use there service department
The service department is extremely incompetent. The work they do is below standard. They charge you to diagnose there mistakes. Do not use them. Stay away.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jean, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please call Chris Febbraio at (203) 838-4801 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Best service!
I worked with Cheryl to help find the right car for me. She was so sweet and understanding she did the impossible and now I have a reliable car that fit my budget and dreams. if you go to look at any cars ask for cheryl!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kaitlyn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Cheryl. If you have any additional needs or questions about your new car, we will be more than happy to assist you! Safe travels!
Great sales experience with my new F150, nice mom and pop...
Great sales experience with my new F150, nice mom and pop operation, would buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2013 Murano
A great car buying experience, the smoothest transition of buying a car I've ever been through. Every employee was a pleasure to deal with, very knowledgable and courteous. I would definitely recomend McMahon ford to other cat shoppers. Thank you again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vincent, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At McMahon Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Sales
Everybody was awesome. They made my buying as easy as 1,2,3. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Irene, thank you for your kind words, and congratulations on your new vehicle! At McMahon Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Ford Edge McMahon Ford Norwalk CT
Overall great and easy experience. All paperwork was completed a head of time. Great service and quick responses when asking questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!