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Taylor Chrysler Dodge

(5,889 reviews)
Visit Taylor Chrysler Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 58 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 national dealer award 2024 national dealer award 2024 national dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (815) 401-4440 (815) 401-4440
Used (815) 401-9767 (815) 401-9767
Service (815) 401-9684 (815) 401-9684

Reviews

(5,889 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor Chrysler Dodge from DealerRater.

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Freddy is an awesome salesman, made the car buying

Freddy is an awesome salesman, made the car buying process smooth and easy, answered any and all questions my gf and I had, will definitely recommend him to friends and family looking for their next car! Thank you again for making the process very simple!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience with us at Taylor Chrysler Dodge Jeep Ram! We’re thrilled to hear that Freddy provided you and your girlfriend with such an awesome car-buying experience. Making the process smooth and easy while answering all your questions is exactly what we strive for with every customer. We truly appreciate your recommendation to friends and family—it means the world to us! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, IL!

This is my 2nd vehicle from Taylor.

This is my 2nd vehicle from Taylor. This tine, my teen was ready to buy her first car, we called Freddy! She gave him her criteria over the phone, and he got some cars ready for her to see. Freddy was able to take our hoopty as a trade in, and worked hard to get us to budget on the car we asked for. My girl is happy with her purchase, and I think we got a pretty fair deal! Freddy's cool, and always a gentleman! We trust him. Thanks, Freddy!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for choosing Taylor Chrysler Dodge Jeep Ram again for your vehicle needs and for trusting us with such an exciting milestone for your teen’s first car! We’re thrilled to hear that Freddy provided exceptional service, listened to her criteria, and found the perfect car to meet your budget. It’s always our goal to make the car-buying process smooth and enjoyable, and we’re glad Freddy’s professionalism and dedication made the experience a positive one. We appreciate your kind words and your continued trust in our dealership. If you ever need anything in the future, whether it’s service or another vehicle, don’t hesitate to give us a call. Congratulations to your daughter on her new ride—we hope she loves every moment behind the wheel!

Freddy and team Eric were great in both my recent

Freddy and team Eric were great in both my recent purchases! I was here in August and Freddy sold me a jeep, brought my son in to purchase his first car last month and met Eric! Phenomenal service had by all! Thank you for making me a 3 peat customer! I purchased .y first car from Taylor Dodge in 2015 and have been coming back since! 10/10 every time!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind words and for trusting us with not just one, but three of your vehicle purchases! We're thrilled that Freddy and Eric made both your recent visits exceptional. It’s always a pleasure to help our loyal customers, and we’re honored to be part of such important milestones—especially your son’s first car! Your continued loyalty since 2015 means the world to us, and we’re committed to providing the same phenomenal service every time you visit. Thank you for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, as your go-to dealership. If there’s anything else we can do for you or your family, don’t hesitate to reach out. Enjoy the road ahead in your new vehicles, and we look forward to seeing you again soon!

My girlfriend came in bought a vehicle from Freddy and

My girlfriend came in bought a vehicle from Freddy and made the decision quick and easy for us! Made process go by super quick and very cooperative!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience! We're thrilled to hear that Freddy made the vehicle-buying process quick, easy, and enjoyable for you and your girlfriend. Providing efficient and cooperative service is always our goal at Taylor Chrysler Dodge Jeep Ram. If there's anything else we can assist you with—whether it’s questions about your new vehicle, maintenance, or future purchases—don’t hesitate to reach out. Congratulations on your new vehicle, and we look forward to seeing you again in Bourbonnais, Illinois! Safe travels!

Good helpful team of sales people and helpers.

Good helpful team of sales people and helpers. Have bought 3 vehicles from them in the past and always been satisfied.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued loyalty and for sharing your positive experience with us! We're thrilled to hear that our sales team and staff have consistently provided you with excellent service. It means a lot to us that you've chosen Taylor Chrysler Dodge Jeep Ram for three of your vehicle purchases. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you over the years. If there's anything you need in the future—whether it's for sales, service, or just a question about your vehicle—please don’t hesitate to reach out. We look forward to serving you again at our Bourbonnais dealership!

This is a very nice dealership.

This is a very nice dealership. Brandon Scroggins knows his product and is very helpful. Craig Courtney in finance is a straight shooter and will not steer you wrong.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about your experience at Taylor Chrysler Dodge Jeep Ram! We're thrilled to hear that Brandon Scroggins provided you with exceptional service and product knowledge—he truly exemplifies our commitment to helping customers find the perfect vehicle. It's also great to know that Craig Courtney in finance made the process straightforward and trustworthy. We’re proud to have a team that prioritizes customer satisfaction at every step, from sales to financing. If you ever need assistance in the future or have questions about your vehicle, don’t hesitate to reach out. Thanks again for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, IL. We look forward to serving you again!

I had the best experience in Taylor dealership!

I had the best experience in Taylor dealership! Cody and Aaron was a great help and was very patient with me. They made sure they found me the perfect vehicle that also fit in my budget. This was the best car experience I’ve ever had and I couldn’t be more happier with my vehicle. I would highly recommend to family and friends and will continue to shop with them in the future. Thank you guys again!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much for your amazing review! We're thrilled to hear that Cody and Aaron provided you with such a positive and patient car-buying experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, IL. Our team is dedicated to helping customers find the perfect vehicle that fits their needs and budget, and we're glad we could do that for you! We truly appreciate your recommendation to family and friends and look forward to welcoming you back for all your future automotive needs. Enjoy your new vehicle, and thank you again for choosing Taylor CDJR!

Cody was patient with me and my husband and he didnt

Cody was patient with me and my husband and he didnt treat us like a credit score but like a valuable customer. He is an awesome car dealer very personable, friendly, and honest. I really appreciate that about Cody. He has taken the pressure off of us car shopping. Thanks, Cody, for your time and patience with us. You're truly an asset to this dealership.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that Cody provided you and your husband with a patient, personable, and pressure-free car-buying experience at Taylor Chrysler Dodge Jeep Ram. We pride ourselves on treating every customer with respect and honesty, and it’s wonderful to know Cody made you feel like a valued part of our dealership family. Your feedback means a lot to us, and we’re grateful you chose us for your automotive needs in Bourbonnais, IL. If you need anything in the future, we're always here to help. Enjoy your new vehicle!

Cody was extremely thorough and considerate.

Cody was extremely thorough and considerate. He worked with my wife and I through a few different options until we thought we had a good match. What set Cody apart from the rest is that he worked through and after the sale to ensure our satisfaction with our choice. He kept the lines of communication open informing us of the step by step process. Long story short, Cody was amazing! Very personable, friendly, and professional. We are very happy customers.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful experience with Cody at Taylor Chrysler Dodge Jeep Ram! We're thrilled to hear how thorough, considerate, and dedicated he was in helping you and your wife find the perfect vehicle. Cody's commitment to keeping you informed throughout and after the sale truly reflects our dealership's dedication to providing exceptional customer service in Bourbonnais, IL. We’re proud to have him on our team! Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future. Thank you for choosing Taylor Chrysler Dodge Jeep Ram!

They took care of us, helped us find what we were looking

They took care of us, helped us find what we were looking for and made sure we got the best price! Fantastic experience!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're thrilled to hear that our team at Taylor Chrysler Dodge Jeep Ram in Bourbonnais was able to help you find exactly what you were looking for and secure the best price. Providing a fantastic car-buying experience is always our top priority! If you need anything else or have any questions about your new vehicle, we're here to help. Enjoy your new ride, and we look forward to seeing you again!