Reviews
Ginoortega
It was a pleasure purchasing my new car you made it very nice and also pleasent experience i would be back for a second soon thank you again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Garavel, Norwalk, CT
This is my second lease from Garavel Jeep. My sales person Kyle is the reason I come back. While selling is his job, he is also awesome at making you feel right at home. Perfect mix of professionalism while still making you feel as though your walking away with a great deal. As long as Kyle is at Garavel, I will continue to come back. The atmosphere at Garavel is friendly and warm. They should be proud of their amazing customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Dept is fantastic...
Service was excellent and Keith did a great job keeping me in the loop with service and repairs. On the other hand, and not within Keith's sphere of influence, you guys need to do something about traffic flow and parking...it's obscene, poorly thought out and an all around headache. FIX IT!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
Very smooth purchase, the sales representatives are very nice and friendly. Will definitely keep it in mind for any future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Garavel Jeep Delivers!
Great job in helping my son and I purchase a used vehicle. Annie was awesome and helped us find a great one! Garavel Jeep service and sales staff are top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my new Jeep!
Anne was awesome, excellent and quick experience. Got in late but was able to leave in my new Jeep. They took over my old lease with 3 payments left, no issues
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
My car was about to fall off warranty and there were some issues that needed to be looked at. TJ took care of everything and arranged a loaner for me. He talked to the warranty people and made sure a thorough diagnostic was done. He followed up with me every step of the way and made sure the process was transparent and timely. It was a pleasure to work with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Review
I have just purchased a pre-certified used Jeep from Raymond Ovalle. This is my third Jeep from Garavel and my second one from Mr. Ovalle. Everything was done professionally and quickly. I ma more than happy with my experiences.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just called in
Just called in looking for a specific Jeep and Sal called back within minutes with exactly what I was looking for. A very pleasant dealership with very nice staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
NOT YOUR TYPICAL DEALERSHIP
Very polite, professional environment. Appreciated the friendly, "no hassle" service. Big Mike answered all my questions and provided several options and let ME make up my mind. There was no hassle or persuading me to purchase. I love this dealship and they have gained a customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car