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Garavel Chrysler Jeep Dodge Ram

(6,096 reviews)
Visit Garavel Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,096 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garavel Chrysler Jeep Dodge Ram from DealerRater.

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2015 Cherokee

Very helpful and customer friendly, gave a more than fair value for the trade-in, and the price came down in the 5 days between shopping for the car and driving it off the lot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Still waiting.......

So my radio went out on my truck and I took it to garavel on September 1st and was told they didn't have it in stock and it would take a week 2 weeks tops. I also had them program a new key but was told it didn't work and now my automatic starter on the original key won't work. I waited 3 weeks and called to find out the guy I was dealing with was fired and they didn't get a number they needed to order the radio. I took it back in so they could get the number where I was told it would be a few days a week tops. Well a week came up and still nothing so I called again and spoke to a rude guy named Dave and he gave me the same run around saying a week tops so I told him what's been going on and how they told me that twice already and he hung up in on my face great customer service.... come to find out that the radio wasn't ordered until October 4th long story short it is now November 25th and still no radio

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Best experience ever

I have to say that leasing my new Ram Truck from Annie G. Had to be the best experience I have had in getting a new vehicle. She was great, she know exactly what I was looking for and she definitely had my best interest in mine. Annie and this dealership are the best I’ve ever been to and I will definitely keep going to them. This is a place that is very trustworthy and honest..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Garavel has been good to me!

I just purchased my third vehicle from Garavel and you can't ask for a better car buying experience! Annie Granchelli is attentive and available to go above and beyond to make the purchase worry free. I've always purchased vehicles in the past but was convinced that leasing this time around was more economical for me. Albert in finance was also great to work with and took the time to explain every detail with me regarding the lease and there was no pressure at all. I've also always serviced my vehicles at Garavel and the service department is top notch! Thanks Annie G for another great purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First Visit to Garavel Jeep

While watching TV Saturday a.m I saw an add stating a lease price for a Grand Cherokee which included a lifetime warranty. My husband contacted Garavel by phone and was connected with Neil. He stated that he had an appointment, but would be free around 2:00. We arrived early. He was still busy and asked Sal to help us. Sal was great. Very knowledgeable, informative and courteous. He answered our questions and concerns. We returned on Monday to pick up out Jeep. We met with Albert the Business Manager. He explained everything in detail, was very polite, helpful and professional. Sal reviewed the vehicle features and made sure we were comfortable with all the details before we left the dealership. We ended up leasing a Grand Cherokee and were very happy with the process. Everything went very smoothly. All in all it was a rewarding experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!

Neal and everyone else at Garavel was great to deal with. We had a low pressure and very pleasant experience. We love our new Grand Cherokee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jeep Wrangler with Sal

Sal was great throughout the entire process from when the moment we stepped into the dealership. Answered all of our questions during the test drive and after via email and phone call. He was easy to work with and made the entire experience of purchasing our Jeep Wrangler enjoyable. As first time car purchasers my girlfriend and I were very happy to have Sal as our Salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fun, easy and everyone was delitful .

Everyone was helpful, professional, and extremely courteous. Annie was like family. She treated me like a sister from another mother. Couldn't ask for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

This was my first big girl purchase and Garavel made it such an amazing experience for me! I’m in love with my new car! Cristian was such a great sales man. He took his time to make sure that we found the best car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Garavel of Norwalk was excellent!

Dealership was clean, employees were exceptionally nice and helpful. Renzo went out of his way to find and get what I wanted in my vehicle. He worked hard and had was extremely helpful even when i was giving him a hard time about the specifics I wanted for my vehicle. Renzo was able to locate what I wanted and give me the best deal possible. Highly reccommed this dealership and talk to Renzo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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