Reviews
I always have a great experience at Napoli.
I always have a great experience at Napoli. Nazario Santos is the best salesman I have ever worked with. He is kind and really works hard to get you a good deal. The service department is great too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Napoli Nissan with your automotive needs! We're so glad Nazario & the team continue to earn your support and we'll be sure to share this wonderful feedback with them. Take care and we'll see you at your next visit!
Car is under warranty and they diagnosed the problem when
Car is under warranty and they diagnosed the problem when another dealer did not properly diagnose the issue
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad we could assist you! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Napoli Nissan Team
I had to take my car to the service department.
I had to take my car to the service department. They were very polite and concerned about my needs. The technician, that worked with me, was delightful.the part that I needed, unfortunately was damaged when they opened the pkg. the technician, was so apologetic, I told him it’s ok. You can’t put a price on GOOD Customer Service. Good Customer Service, can take a company along way. 👍👍👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five stars! We're honored to hear how your visit here at Napoli Nissan was such a positive one. We hope to see you back for all of your future auto needs!
The car was in great condition when I took a look at it.
The car was in great condition when I took a look at it. The service was great. Ricky was great and providing me with the information on the vehicle and made himself available afterwards with any follow-up questions I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're happy to hear Ricky provided you with such wonderful service and we hope you enjoy your new vehicle. Take care and thanks again for your business, from all of us here at Napoli Nissan!
Easy to get an appointment and they ran on time.
Easy to get an appointment and they ran on time. Nice clean waiting area. Would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad we could help you get the care for your vehicle that you needed! - Napoli Nissan
You'd be better off fixing your car in your own driveway
You'd be better off fixing your car in your own driveway with no experience. I wouldn't let Napoli touch my car if they gave me a free one. Worst service center ever. Reuben was rude and awful. If I could rate the service zero stars, I would.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out. We're sorry to hear we didn't leave you with a better impression and will make sure this feedback gets addressed with our team.
Oil change.
I have no idea why you make an appointment for an oil change and it still takes forever. But they were very nice and gave me a free tire rotation. So yes, I would go there again
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive review! We hope to see you back here at Napoli Nissan for all of your future auto needs!
Very efficient friendly good service will go back and
Very efficient friendly good service will go back and have service done again thank you
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for giving us the opportunity to earn your business! We appreciate your kind feedback and look forward to seeing you next time here at Napoli Nissan!
The staff was very professional and courteous and the
The staff was very professional and courteous and the wait time was not that long for my oil change
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We appreciate you visiting us here at Napoli Nissan and hope to see you again next time!
No problem….. see y’all again next time
The service was great, everyone was so nice.
The service was great, everyone was so nice. I had one concern, the Salesman, Office Manager, and Finance Manger, was right there to assist me. It was PRICELESS. I will recommend this Dealer Ship, to anyone that’s looking to purchase a car. I would Rate them ( 10)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, thank you so much for the kind review! All of us here at Napoli Nissan are grateful for your business and appreciate you recommending us to other car shoppers. Enjoy your vehicle and please don't hesitate to reach out if we can be of service again in the future!