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Napoli Nissan

(2,530 reviews)
Visit Napoli Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (203) 951-3720 (203) 951-3720
Used (203) 951-6794 (203) 951-6794
Service (203) 951-6728 (203) 951-6728

Reviews

(2,530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Nissan from DealerRater.

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Very easy and efficient to work with.

Very easy and efficient to work with. One phone call and a short visit in office!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for reviewing your recent experience with the Napoli Nissan team! We hope we can be of service to you again in the future!

Excellent service, everyone was pleasant and polite even

Excellent service, everyone was pleasant and polite even though I had to wait longer than been informed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Janice! We're so proud of our team for providing the best care and appreciate your patience! - Napoli Nissan

Clean dealership and friendly staff.

Clean dealership and friendly staff. The sales man was friendly and helpful. The only issue is the parking lot to pull out off from the service center

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your kind feedback has made our day, Partha! Thank you for trusting Napoli Nissan to provide the best care with each visit!

Napoli is Great.

Napoli is Great. We buy all our cars from them. Ron Fiorello is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ron and Napoli Nissan appreciate the awesome review! We're so glad you feel confident buying from us and we look forward to seeing you again and again! Thank you!

Very good service and friendly….

Hello everyone….. the staff at Napoli Nissan has always been polite… professional and very respectful when ever I needed to have my car serviced ….thanks….Roy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so pleased to have you as a customer, Roy! Thank you for leaving Napoli Nissan this awesome five-star review!

Customer service was good.

Customer service was good. The rep was very polite but and he explained to me what they were going to be doing to service my car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Fiona! We look forward to seeing you next time at Napoli Nissan!

Great staff, great service.

Great staff, great service. I wouldn't take my car anywhere else. Jose is a very good customer rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars, Alyssa! We're honored to hear that Jose could assist you during your visit with us. We hope to see you back! -Napoli Nissan

Service dept was great have my screen in the car that has

Service dept was great have my screen in the car that has scratch on it, can’t say if it was like that when I bought it the guy said nothing they can do to expensive to fix ? Brand new car 4000 miles on it ! But I didn’t notice it till I got it washed after coming back home ! But nothing I can do about it just think it should be covered under warranty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars! We hope to see you back here at Napoli Nissan for all of your future automotive needs!

Awsome reps, technicians and service providers Thank you

Awsome reps, technicians and service providers Thank you again. Always provide quality and fashionable service. Love tha luise always at my service and he explain the vehicle problem in a very understandable manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Napoli Nissan team with the care of your vehicle! We appreciate your support and look forward to your next visit!

Excellent service.

Excellent service. Very honest and quick. Great communication and the mechanics were nice to deal with. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to tell us about your experience! We look forward to assisting you again and thank you for rating Napoli Nissan five stars!