Reviews
clean facility, lots of inventory
The last vehicle I purchased was 13 years ago. John was great about explaining everything to me, explaining in detail all the features on my new vehicle and guiding me thru step by step. Really appreciated this. I came into the dealership looking to buy a new vehicle and wasn't disappointed. My new vehicle is a dream.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Prompt, courteous service. Comfortable facilities
When I brought my 2011 Chevy Cruze in for a recall, I mentioned that there was an odor when I turned on my heater. The technicians checked it out, found the problem and repaired it. Always courteous and quick service at my convenience from this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
best service in years
my experience was very rewarding.your staff was friendly,the service was great the customer lounge was the best i had seen in years. and most of all i was in and out quickly. great job h&h keep up the great work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
very pleased with the service that we got at H&H. the staff went the extra mile to make sure we were able to get what we wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Corvette Service
This appointment to prepare Kathy's Corvette to be put away for the winter was simple. I dropped off the car without any hassle and received a call early afternoon that it was ready to pick up. When I arrived it was ready and looked great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service was quick and complete
service rep was not sure of the service agreement on the car. wanted to charge me for the visit. had to ask him to check it out. after looking at his computer again he found the right info
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
H&H Service Dept is excellent!
I'm sure all the staff in the service department are equally capable but I always ask for Steve French as I trust him to listen to my issues and problem solve the issue until final resolution. We all know how inconvenient it is to be without your car but the H&H service team makes servicing and repairing my Malibu as painless as possible. It is about time for an upgrade and I won't look at other car dealers mainly due to how the service team has treated my family and our two Chevy vehicles over the last 4 years. Thanks Steve!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and work.
Great service and work, but I think charging $115 dollars to diagnose my vehicle is a terrible corporate idea with today's technology and especially when I come in for a specific reason. You are already getting my money for the repair work and labor, why do you need to charge me more to tell me what to fix?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Matt was excellent; very informative and made sure I was happy with service and wanted me to be sure to contact him personally if I had questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service with genuine "care for the customer"
J.D. and your service dept mech. was excellent. I brought the vehichle in for three items and two were taken completely care of on the initial visit. The third needs additional work but will be rescheduling with JD after Thanksgiving in order to give them sufficient opportunity to complete. I have no fear that the problem will be fully addressed and taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase