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Mercedes-Benz of Omaha

(458 reviews)
Visit Mercedes-Benz of Omaha
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2015 state dealer award
2024 consumer dealer award 2015 consumer dealer award
New (402) 875-7289 (402) 875-7289
Used (402) 875-7279 (402) 875-7279
Service (402) 875-7284 (402) 875-7284

Reviews

(458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience from "just looking" to "sold!"

Eric S. in Sales, Darin H. In Concierge, and Larry in Financing were all terrific! Great experience and did it all online except the final paperwork! That was a first for me, but there's no better way! Totally worth the trip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Go the extra mile for repeat customers!!!

Excellent sales team. Pat and Scott go above and beyond for customer care especially loyal customers!!! I'd recommend this dealership to anyone looking for a lease or purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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No pressure sales

no pressure sales and laid back but smart negotiating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experence

Drove in from out of town had a great experience. Quick and no surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service and overall experience was amazing

I would totally recommend the Mercedes dealership of Omaha to anyone. The overall experience was great. I wasn't even planning on purchasing a vehicle until I got a deal of a lifetime, so very happy !!! 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent experience with everyone involved

Our salesperson Zach was recommended to us by my sister and daughter. We knew the SUV we wanted, and Zach went over all the packages etc that could come on the vehicle. He found us the exact car we wanted, and kept us informed of its arrival to the U.S. We asked him to have the front windows tinted before we picked the car up and they looked great. I would without hesitation recommend Zach to friends and family. Next we met with Tony to do the paperwork, and that all went smoothly. After that we met with Darin to learn how to operate everything on the vehicle. He was very patient, and answered all of our questions. I'm sure we probably took up more of his time than other buyers, but I did not want to leave the dealership with a million questions and then have to calling for answers. He was a great instructor!! Our whole experience from start to finish was completely stress free and hassle free. Thank you to Zach, Tony, and Darin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A fantastic buying experience!

Mercedes Benz of Omaha was great to work with and went above and beyond to help me locate the vehicle I wanted quickly. Their customer service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

I informed Zachary where I wanted to be price wise, mileage wise and payment wise. He set me up perfect :-) Zach was very knowledgeable and helpful. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Enjoyable experience

This was my first experience with M-B of Omaha. I was looking for a specific certified pre-owned vehicle. They had exactly what I was looking for at the lowest price within 250 miles. Outstanding promotional offers for warranty, extended warranty, and regularly scheduled maintenance, coupled with competitive financing offers made the decision relatively easy. Customer service during the entire process was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best dealership

I love to buy my car with them. It is really worth going and talking on the deals. All are very professional and talk on the realistic deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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