Reviews
Great experience from "just looking" to "sold!"
Eric S. in Sales, Darin H. In Concierge, and Larry in Financing were all terrific! Great experience and did it all online except the final paperwork! That was a first for me, but there's no better way! Totally worth the trip!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Go the extra mile for repeat customers!!!
Excellent sales team. Pat and Scott go above and beyond for customer care especially loyal customers!!! I'd recommend this dealership to anyone looking for a lease or purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure sales
no pressure sales and laid back but smart negotiating
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experence
Drove in from out of town had a great experience. Quick and no surprises.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service and overall experience was amazing
I would totally recommend the Mercedes dealership of Omaha to anyone. The overall experience was great. I wasn't even planning on purchasing a vehicle until I got a deal of a lifetime, so very happy !!! 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience with everyone involved
Our salesperson Zach was recommended to us by my sister and daughter. We knew the SUV we wanted, and Zach went over all the packages etc that could come on the vehicle. He found us the exact car we wanted, and kept us informed of its arrival to the U.S. We asked him to have the front windows tinted before we picked the car up and they looked great. I would without hesitation recommend Zach to friends and family. Next we met with Tony to do the paperwork, and that all went smoothly. After that we met with Darin to learn how to operate everything on the vehicle. He was very patient, and answered all of our questions. I'm sure we probably took up more of his time than other buyers, but I did not want to leave the dealership with a million questions and then have to calling for answers. He was a great instructor!! Our whole experience from start to finish was completely stress free and hassle free. Thank you to Zach, Tony, and Darin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A fantastic buying experience!
Mercedes Benz of Omaha was great to work with and went above and beyond to help me locate the vehicle I wanted quickly. Their customer service was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
I informed Zachary where I wanted to be price wise, mileage wise and payment wise. He set me up perfect :-) Zach was very knowledgeable and helpful. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Enjoyable experience
This was my first experience with M-B of Omaha. I was looking for a specific certified pre-owned vehicle. They had exactly what I was looking for at the lowest price within 250 miles. Outstanding promotional offers for warranty, extended warranty, and regularly scheduled maintenance, coupled with competitive financing offers made the decision relatively easy. Customer service during the entire process was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The best dealership
I love to buy my car with them. It is really worth going and talking on the deals. All are very professional and talk on the realistic deals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase