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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(1,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Milford from DealerRater.

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World class sevice, Michael, in the service department

World class sevice, Michael, in the service department is always highly professional and pleasant to all customers and they take good care of your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for recognizing Michael and our service team at Mazda of Milford! We're delighted to hear about your positive experience. Safe travels, and we look forward to serving you again!

Great service Alex really knew all the information about

Great service Alex really knew all the information about the car he was so nice went out his way to make sure I was happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Maria, we're delighted to hear that Alex provided you with excellent service at Mazda of Milford. Thanks for sharing your experience!

Marcil was very helpful to explain every detail about the

Marcil was very helpful to explain every detail about the car and very knowledgeable I was comfortable to purchase the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Leo, we're delighted to hear that Marcil made your experience at Mazda of Milford comfortable and informative. Enjoy your new vehicle!

Recent 2024 Mazda 3 10,000 mile service at Milford Mazda

Recent 2024 Mazda 3 10,000 mile service at Milford Mazda was done thoroughly including two recalls and included a video of their work. Great job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear that the 10,000-mile service and recall work on your 2024 Mazda 3 were handled thoroughly at Mazda of Milford. We appreciate your feedback and look forward to serving you again in the future!

Just purchased our 4th Mazda from Mazda of Milford.

Just purchased our 4th Mazda from Mazda of Milford. We wouldn't go to any other dealership. Kim, our sales lady, is absolutely wonderful. Jesus in finance, is clear, detailed and has a great sense of humor. Everyone we delt with is professional and caring and trying to find you a great deal. Thanks for taking such good care of our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Norma, thank you for your continued trust in Mazda of Milford! We're delighted to hear that Kim and Jesus made your experience exceptional. Enjoy your new Mazda!

Always great customer service and communication.

Always great customer service and communication. Highly recommend Mazda of Milford. You won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high recommendation! We're delighted to hear that our customer service and communication met your expectations at Mazda of Milford. We appreciate your support!

Had was to take my CX3 in for service due to a recall.

Had was to take my CX3 in for service due to a recall. The whole process was like a breeze, Lizabeth was awesome. Fantastic customer service by all. Just to add Milford Mazda location tops it off. I have no problem recommending Milford Mazda to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Errol, we're delighted to hear that Lizabeth and the team at Mazda of Milford made your service visit so smooth and easygoing. Thanks for recommending us!

Just leased a CX-5 for my daughter as her first car.

Just leased a CX-5 for my daughter as her first car. The process was super easy and Ray was great. Very accessible via phone/email. Knew everything about the car, leasing & buying options, promotions, etc. After an initial visit to the dealership did everything remotely until we scheduled delivery which was quick and easy. I’d highly recommend Mazda of Milford and working with Ray!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dan, we're delighted to hear that Ray made the leasing process smooth and convenient for you at Mazda of Milford. Thanks for recommending us! Enjoy your daughter's new CX-5!

I just purchased a Mazda CX-30.

I just purchased a Mazda CX-30. Alexander L. was my salesman. He answered all my questions. He was very professional & knowledgeable from the beginning. The entire process was faster than predicted. I am a very satisfied customer. It was an excellent buying experience. I highly recommend Mazda of Milford, CT team. Thank you Alexander!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Cathy, we're delighted to hear that Alexander provided you with an excellent buying experience at Mazda of Milford. Enjoy your new Mazda CX-30 and thank you for the recommendation!

Everyone I spoke to very helpful.

Everyone I spoke to very helpful. Liza at Milford was accommodating and was quick to get back to me with how the visit was going.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Evelyn, we're glad to hear Liza and the team at Mazda of Milford provided helpful service during your visit. Thanks for sharing!