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Baxter Ford West Dodge

(332 reviews)
Visit Baxter Ford West Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (855) 955-2191 (855) 955-2191
Used (866) 901-5893 (866) 901-5893
Service (855) 943-2581 (855) 943-2581

Reviews

(332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baxter Ford West Dodge from DealerRater.

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I bought a used truck baxter ford west

Matt Eveland was my salesman he did a great job on the sales of the truck. I am a hard sell when it comes to buying a truck and Matt did a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Enjoy your truck, Wayne! Thanks for the review. -Shawn Arkfeld, General Manager

Ambrose Lurks is the best sales person there is .

I have bought several cars here and I always go to Ambrose . I know i will get a good deal and a fair trade on my old car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are thrilled to hear that Ambrose has been able to provide you with a great experience time and time again! We look forward to your next visit! -Shawn Arkfeld, General Manager

Ford Fusion

Had a great shopping experience with Ed Schlegel at Baxter Ford South. He was really great and he worked hard for us to get the car we wanted at the price we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear that Ed could provide you with an excellent experience, Zuzu! We hope to see you again soon. Have a great day! -Keenan Ford, General Manager

Baxter Ford Review

I worked with Ambrose and he was very nice and helpful. He helped me get a very good deal on a 2007 Toyota Corolla. Would recommend him to a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very satisfied with Baxter Ford

We had a great salesman Dustin Lair, you were so patient with us while our 2 yr old threw a fit, and you got me into the vehicle that I wanted and the financing I can afford, thank you so much Dustin Lair for the great experience and I will be getting my next car there. P.S. the tree house was awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 Stars for Ambrose Lurks!

Ambrose Lurks was fantastic to work with when we purchased our 2015 Ford Explorer. He's knowledgeable, funny, and great to work with before and after the sale. He always has a smile! Thanks, Ambrose for taking care of us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice customer service

I worked with Mike Anderson. He is friendly, professional and was great to work with. He made the buying process easy and followed up with me for weeks until we found what I wanted. Highly recommend asking for Mike Anderson when you go to Baxter Ford West!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ambrose Lurks The King of Car Dealing!

I had such a pleasant time dealing with Ambrose, he is not your normal car dealer he treats you as a friend right when you get in the door. I like him so much I helped my cousin deal for a car one day and went in and bought one myself the next. A+++ Service, I don't know how he could be any better, keeps it fun and exciting and gives you a great deal. Thanks as always Big R

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Matt Vann hits home runs.

On the fence about a new car but really wasn't sure what I was looking for. Matt Vann did a great job of taking care of me and helping me find the perfect vehicle. Once found, he made the negotiation painless. I have bought the vast majority of my vehicles from Baxter and yet to be disappointed. Sales, aftermarket, and financing have been fantastic. If you need service, please see Nick he is energetic and helpful. He doesn't hide behind the desk or ignore you like some of the other service writers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great deal

I had a great experience with Juan, he was very helpful and told me everything about the truck I was buying. Very friendly and helpful, he made sure I got what I was looking for. I will definitely recommend Juan and the Baxter dealership to friends and family and I will definitely come back in the future myself. Very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.