Reviews
Great sales and service
Personal service and always helpful. Even though they are always busy, they take the time to explain things to me. Women are not looked down on, like other places I have been. There are even woman's magazines in the waiting room.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Carole. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Regards, Ken Mills: ken@jimschmidtford.com
Fast polite sevice
Very fast friendly service. Polite salesman.clean facility. Quick to get us in to service car after we called. Highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Kandace. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Ken Mills: ken@jimschmidtford.com
Great service, clean facilities
Everyone is very nice. Shop is very clean. No problem setting up appointments. They keep me up on warranty work, I like that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, thank you for sharing this great feedback with us. We feel our service department is what makes Jim Schmidt Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Ken Mills: ken@jimschmidtford.com
Great Service & Friendly Staff
Service person was friendly. I called the day before and you still got me in the next day for service. Service prices are reasonable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Jeff! We're glad to hear that our team was friendly and reasonable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Ken Mills: ken@jimschmidtford.com
Great service
Friendly, informative and time efficient. Was pleased with everything from beginning to the time I picked up my vehicle the same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Angela, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Jim Schmidt Ford satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car service needs! Regards, Ken Mills: ken@jimschmidtford.com
Loaner
There was an unexpected delay in getting the parts for my repair so the Service Manager provided a loaner for my use free of charge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Regards, Ken Mills: ken@jimschmidtford.com
great service
My SUV Was serviced in a very timely manner, check out only took a few minutes, service men very pleasant.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Ken Mills: ken@jimschmidtford.com
Very pleased!!
We had a great experience with everyone and the process at this dealership. From Terry in the sales department to Ken in the service department!! They listened to the needs and wants we were looking for in a new car. All the cars we looked at were exceptionally clean compared to other dealerships!! Your team is truely top notch!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cory and Nicole, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Josh Greve / jgreve@jimschmidtford.com / 419.542.7776
Great Service
Great Service Advisers and Service. Relaxed Atmosphere and Comfortable Waiting Area. Quality and Friendly Staff. Concise and Accurate Service Advice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, William. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Jim Schmidt Ford, we value our customers and we look forward to seeing you down the road. Regards, Ken Mills: ken@jimschmidtford.com
Great dealership
Everything there. The service department is top notched. Couldn't say enough about how well Brian and Troy treat us. Keep up the good work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Adella, we sincerely appreciate your feedback. Each employee is a valued member of the Jim Schmidt Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Ken Mills: ken@jimschmidtford.com