Jim Schmidt Ford

Good service as usual. I have been a customer many years, and have purchased 3 new vehicles at this location. I will continue servicing my vehicles here.

Buying the Car: Rick was great at contacting me over the phone when I found the car I was looking for. He was honest and not at all pushy. Therefore, I drove the 2.5 hours to look at the car. Then when I met him at the dealership he was no hassle, honest, straight forward, very positive and not even a little bit pushy. He even let me walk away without buying the car or putting money down to hold the car. He thought I was driving home without it and he didn?t argue with me. Not only that, but he was still very positive he just seemed sad I was going to leave without the car. I actually was only leaving to discuss it with my husband, but he didn?t know I was thinking about coming back. Then when I came back without eating lunch, he offered me his lunch (I didn't except, but it was kind). The entire time I was there he focused on just me. Issues After I Bought the Car: Then, when I bought the car and had issued with the brakes not only did they fix the problem, they sent someone to my house to deliver me a very nice replacement car while they took mine back to fix it. At first the delivery driver stated he had no idea on turnaround so I figured a few weeks since I wasn't paying for the fix. THE NEXT DAY I got a phone call stating it was fixed and they were bringing my car back to me. They also met me at work so I didn't have to worry about taking work off. THIS WAS MY BEST CAR BUYING EXPERIENCE EVER! I would buy from them again and again and again! This isn't even mentioning their great prices! Best prices I have ever seen. I could write a whole 8-page report on how awesome they were/are.

That Nick, our salesman, gave us the best possible deal with no pressure sales. We told him what we wanted and he delivered.

Staff was very professional and friendly. Clean facility. Prompt and courteous service. Lounge area was kid friendly. Facility pays attention to their customers.

Service manager talked to me not down to me .done on time .interior was as clean as when i brought it in.

Terry Arrants is a splendid sales person. The service staff has also been most helpful. This is a fine dealership.

Very friendly and courteous staff. Delivered a loaner vehicle right to me. Brian in the service department helped me out a great deal. It's never easy when your vehicle breaks down, but Jim Schmidt's team made it as easy as possible.

The service department was helpful in explaining how long the service would take and ask for my email address so it would be able to easily contact me when parts were available for a current recall notice. Everyone was courteous and friendly.

Mr. Yoder was very friendly, knowledgeable, and made sure all details were taken care of for us. Would recommend to our friends.

Josh took really good care of us when we were looking for our Flex. He was very personal, and took the time we needed to go over features.