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Ganley Buick GMC

(596 reviews)

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ganley Buick GMC from DealerRater.

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My 2021 Envision has only 20k miles on it.

My 2021 Envision has only 20k miles on it. One of your workers commented it looks like new. That was until you ran it through your car wash and scratched the hood all up. I didn't notice it until I got it home & dried it off. When I brought it back to show the service manager, he denied that the scratched happed in his car wash and sent me on my way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Josh, Emmett, and Chad were great.

Josh, Emmett, and Chad were great. They made the process easy, fast, and efficient. I highly recommend doing business with Ken Ganley Buick GMC!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great CUSTOMER SERVICE!

Great CUSTOMER SERVICE! John, Erin , and the whole team are wonderful! Thank you, Rose Hlawati

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very attentive and correct on what they said.

Very attentive and correct on what they said. Tyler & Josh were very good and we liked the fact they worked together. They answered all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service department is great.

The service department is great. They are on top of the vehicle maintenance. I have nothing bad to say about them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast excellent service with friendly staff.

Fast excellent service with friendly staff. Washed my car for me. It looked like a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional, transparent made me feel very comfortable

Professional, transparent made me feel very comfortable interacting with him. Sale went smooth no complications.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had my bumper fixed, painted and back in 2 days.

Had my bumper fixed, painted and back in 2 days. Service was great and timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to schedule service to accommodate my schedule.

Easy to schedule service to accommodate my schedule. Efficient and quick turnaround. Good communication and my go to dealership for all my service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No complaints for the past 18 years.

No complaints for the past 18 years. I’ve had very good experiences with the service dept and I’m looking forward to service on my newly purchased vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.