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Ganley Buick GMC

(597 reviews)

Reviews

(597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ganley Buick GMC from DealerRater.

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EVERONE WAS FRIENDLY AND VERY NICE.

EVERONE WAS FRIENDLY AND VERY NICE. TRIED THEIR BEST TO HELP ME. CURTESY WAS A BIG PLUS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience pleasure to deal with.

Great experience pleasure to deal with. No pressure to purchase will definitely go back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Experience

This is a great dealership to buy from. Emmitt and Amber are the best. Being so far from home(4 hours) we were a little weary of buying out of our home state. All those worries quickly fell off. Very knowledgeable very helpful. The whole process was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Richard, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Absolutely Amazing Customer Service by Amber and Tony!

Absolutely Amazing Customer Service by Amber and Tony! Thank you for all your Help! We are now Lifetime Buick customers and Love our new Car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a very pleasant experience.

It was a very pleasant experience. Everybody was very knowledgeable and helpful. I would refer people to this dealership as well as any other Ganley dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service.

Great service. Everyone was very friendly and helpful. Would recommend family or friends to buy their next car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rushed the process, ganley gurantee falls apart in the

Rushed the process, ganley gurantee falls apart in the face of a failed winshield pump.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

car purchase

Elliot Armor, was great. Answered all my questions and very friendly. Helpful in every way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jacqueline, we're happy you found our staff to be so supportive during your experience here at Ganley Buick GMC Strongsville. Please don't hesitate to reach out if there's anything additional we can do for you.

Fast professional service

I scheduled my service for drop off, however when I showed up they serviced my vehicle immediately.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Christine, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Fantastic Service in the Body Shop at Ganley

Paul with the Body Shop at Ganley in Strongsville was tremendous. Completely transparent with all information. I never was left guessing a thing and Paul made every effort to get my job done right, timely and affordable as possible. The results were exactly as I had hoped. Dealerships have a bad reputation at times for taking adbantage of customers. This was NOT my experience as it was clear the Paul was doing all he could to make me completely satisfied in the most integral way of doing business. Very please with everything at Ganley and will return for anything I need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Scott, we're happy you found our staff to be so supportive during your experience here at Ganley Buick GMC Strongsville. Thank you for the great review!