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Spitzer Chevrolet Northfield

(804 reviews)
Visit Spitzer Chevrolet Northfield
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (888) 834-1350 (888) 834-1350
Used (888) 464-8927 (888) 464-8927
Service (888) 547-6939 (888) 547-6939

Reviews

(804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Chevrolet Northfield from DealerRater.

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Great experience !!!!

Walking into a dealer, you become afraid and scared. But luckily I had BRANDON, who was friendly, very attentive and helpful. If you didn’t know what kind of car you like he will help you figure it out. He was able to figure out Comfortable payments for me. I went in an hour before closing time and it seemed like we had all the time in the word. I will definitely recommend him to all my friends and family !!! It was a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Very Knowledgeable

Brandon was extremely helpful and was able to answer every question I had throughout the process. If he did not know an answer right away he was prompt in following up with management to ensure I had all the information needed to make my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Very great customer care relations

Brandon welcomed us when we first entered the show room and treated us with respect. I got my car and left happy.will recommend any one looking for a vehicle to stop by and check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Good job Bobby!

Bobby did a wonderful job for us. Every thing was handeled very professionaly. Would and may, purchase another Chevy from Spitzer and Bobby. Thanks Bobby and Spitzer Chevy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Good experience

This is the second car this week I bought from Bobby Great person to work with as well as the other staff that will make me come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear you enjoyed your visit. Thank you for your continued support and positive feedback!

Very Pleasant Experience

Jessica, made this purchase a pleasure, Jessica was very helpful and very knowlegable with a great personality and customer service that was exceeded by expectations. I would highly recommend asking for her when purchasing your next vehicle you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Buying a new car

This was the most pleasant and professional car buying experience we have ever had. Bobby went out of his way to make sure we saw every possible model that we were interested in. Jadon the finance officer was very thorough in explaining my insurance options. Overall the best experience we have had on buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

It was great!

The dealership has been the best experience we've had so far! Bobby was a very nice and personable salesman! Also I would say very honest and all around a happy guy! I would recommend this place and Bobby anytime to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

it was awesome

Robert was very helpful I went in thinking theres no way I'm getting a new car but Robert proved me wrong traded my 02 Pontiac in for a 18 chevy cruze .thanks Robert for all the hard work you did in getting me in a new car I love it thanks kevin h

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Just like visiting a friend

We were contacted by Robert Bray via email and phone regarding the near end of our lease of our Cruze 1LT. We mentioned that we were interested in a SUV and he invited us to come look around and that he would do everything possible to get us a deal that would completely satisfy us both. Rather than going to a dealership about a new lease, it was more like spending an evening with a friend. In the end, we drove off in a 2018 Trax LS, and we thorougly loved the deal, The new Trax, and the color. Robert Bray is a top notch sales rep and we intend to keep him in mind for the next lease and we will refer any of our relatives and friends interested in buying or leasing a Chevy, to Spitzer. Thanks for the opportunity to share our leasing experience. Sincerely, Allen & Susan Haymond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us at Spitzer Chevrolet Northfield. We're happy we could meet your expectations!