Reviews
Write a reviewExcellent
Tony was a great salesman, no pressure. Very helpful in finding the car we wanted. He was very thorough in explaining all the features on our new Ford. We have used Bob Thomas Ford for all our vehicle needs. We wouldn't use anyone else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Tony was a very helpful salesman. He found me exactly what I wanted. He was very patient with me when I couldn’t make my decision between the Jeep and Explorer. He was not pushy at all. I would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
Tony is a extremely nice person who will bend over backwards for the customer. Tony was very thorough with every detail of my new F150. I was treated very respectful, by every sales person at BOB THOMAS FORD.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tony and Joe were great
I like bob Thomas ford this is the 3 rd vehicle I have bought from them great experience Tony Joe and George were terrific worked out everything too my satisfaction thank you very much
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Going the Distance
We were real "pains in the..." when it came to comparing the Escape with the Rav 4. In the end, the patience of Tony and the other members of the Thomas team in allowing us to test drive, numerous times, the Escape and answering a thousand detailed questions really helped in our decision. Bob Thomas Ford isn't fancy or slick, but the feeling of family really comes through.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No hassle buying experience
We just bought our second car from Bob Thomas and the experience was just as good as the first - exceptional. Tony is terrific to work with and really cares not just about the customer experience but about his customers as people in general. We got the car we wanted and had absolutely no issues with anything. The buying experience was as pleasant as it could be. I would continue buying from Tony and Bob Thomas Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gentlemen First
I was looking for a particular vehicle and found it at Bob Thomas Ford. From the very first phone call with Tony thru the follow up after the sale, the entire process was honest, above board, and a pleasure where all too often it tends to be just the opposite. If I am ever in the market for another Ford vehicle, Bob Thomas Ford and in particular Tony Oliva will be my first stop as I have dealt with others and this by far has been the most pleasant of all experiences.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They make it happen!
From my first email to Joe to Tony O handing me the keys to my new Ford Fusion (2nd from Bob Thomas) it was a great experience. Tony, Joe, Colby, George bent over backwards to get me the car I wanted in the time frame I needed and the price I was willing to pay. They were professional all the way through.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DREAM FUSION
We just got our 2nd Fusion from Bob Thomas Ford and couldn't be happier ! Tony, Chris and George are the reason we keep going back. Tony and George found a way for us to have our dream car for almost the same payment as our old one. We always feel like family and that everyone wants to help you even if they aren't your salesperson which isn't always what happens at dealerships. We will continue to tell everyone about Tony, George, Chris and Bob Thomas Ford ! Thank you all for making us so happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy
The sales person worked diligently to find the car I wanted at a price I could afford. Helped with finding end of year rebates to save even more. Personnel are kind, and pleasant. Dealership offers SNYC classes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car