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Bob Thomas Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Thomas Ford from DealerRater.

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Pleasure to work with!!!

By far the best experience I had with a dealership. Zero pressure and very accommodating, they walked use through every price option, Sorry Colby!!! When we are ready again, we will be back down to Bob Thomas Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I got my NEW car!

Tony was a pleasure to work with. Very professional and was able to answer any questions i had. He was able to pick out the perfect car for me. He had me test drive the car explaining everything to me. He really knows his cars.I would definitely do business with him again. I will highly recommend him to anyone looking for a vehicle. Thank you Tony i love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Got a great used car for a fair price

Tony was wonderful in helping me get me into a used car. My old car was about to die and i had a limited budget. Tony went out of his way to get me into this great used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

An easy process

We had great service. Tony was very accomidating and easy to deal with. He made buying a new car less stressfuk of a process and had a heest personality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buying made easy

Dealing with everyone in the dealership was a breeze. From the salesman to finance everyone was honest and up front. Couldn't ask for more

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

100% perfect

We have been doing business with Bob Thomas Ford since around 1980 It's been a while since we needed a new car. I have highly recommended this place to many. The employees are the best. Over the years we have been treated great.(like family). I was very happy and comfortably to meet Tony Oliva and have him for my salesperson.(never met him before) He made us feel very comfortable,answered all our questions, found the PERFECT CAR for us which has met all our needs.He was a perfect gentleman, very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!!!

Working with Tony was a great experience.. no hassles, paperwork was organized and car was ready to go when I arrived. Overall experience was the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Dealer Experience Ever !

This is the best experience I've ever had at a dealership . Everyone I spoke to followed up and did exactly as I expected.Roberto my salesman met me at the Ferry so that I could bring my Expedition back to Long Island with no hassles.Joe the salesmanager was also great helping us close the deal as the dealership was closing on a Saturday Evening !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Made leasing painless

The service I received was impeccable. I had many questions and all of the employees I dealt with were patient and very responsive. They were able to locate the exact vehicle, right down to the color, for me. There was no trying to talk me into buying one that they already had on the lot. Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, comfortable experience

Tony Oliva is amazing at his job. Everything was organized and ready to go when I came in to sign the final paperwork. Everyone was helpful and friendly. The overall experience was the best I have ever had buying a car. I know I was treated honestly and fairly by Tony and the entire staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.