Reviews
Write a reviewGreat Service
From my Sales Rep Chris Rapp to Larry in Financing, everyone was polite, kind and helpful. I will go back when looking to purchase another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
good service and very clean facility
Very friendly and they have a nice waiting room for clients that wants to wait for their cars. If you are having something specific done on the car they'll tell you what the price will be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
PORT JERVIS AUTO MALL
I thought your service people were very helpful and gave me a lot of information on my 2500 ram truck. The service advisor Megan got my truck in quickly and check it out while i wait it. I do not live close and appreciate that very much THANK YOU will jones
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
NO NEED TO GO ANYPLACE ELSE
Megan should be the manager of your service department if she is not already. She was courteous, knowledgeable, and communication was outstanding. She went above and beyond to make sure I was happy. Thanks for a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Port Jervis Auto Mall
Salesman Bill Hendershot got us in a 2021 Grand Cherokee. He was very friendly and completely knowledgeable. We are extremely happy with the vehicle and service we received was like talking to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I like the one on one contact. Everyone in the service department is always very helpful and friendly. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Port jervis auto mall
Very accommodating, very friendly excellent service! Would definitely recommend! They really know how to make the experience of buying cars easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
No pressure had constant communication at my will they let me test drive multiple times to ensure I was happy with my now new car and they made everything so easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional Service
Megan and Brian were amazing, they worked quickly, answered all my questions, and kept me up to date on what my car needed and what my options were.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Service advisor explained everything in detail. She was very knowledgeable and helpful, also the loaner was very clean and acceptable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase