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Port Jervis Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (881 reviews)
Visit Port Jervis Automall
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday 11:00am–4:00pm Closed
New (845) 394-2382 (845) 394-2382
Used (845) 394-2384 (845) 394-2384
Service (845) 394-2383 (845) 394-2383

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Port Jervis Automall from DealerRater.

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Great Service

Fast service Was greeted by Steve on the front desk who knew my name Employees very helpful and knowledgeable Dealership very clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Knowledgable service rep. Prompt service

I was told what was to be done to fix the problem, and the service was finished in a shorter time than was originally told to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service and very clean waiting room

The staff was very nice and the waiting room was very clean. I only have done was changing the oil and check the tires and that only took about 15 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

It was a pleasure to deal with Marie Beals, she made the sale a smooth transaction. Everyone was so nice and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Very pleasent kept me inform on what was going on with work and progress on my car. Keep asking if their was anything I needed. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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OUTSTANDING SERVICE

Great experience and friendly staff. They always go above and beyond. I have no complaints with the staff or service. I would recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service!

I liked that the service person went over all the details of my car . What was done and future needs. Friendly, reliable and courteous service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service. Straightforward and trustworthy.

I appreciate the honesty and straightforwardness of your Service Department. On both occasions, when needing service on my car, your Service Advisor, Seven Wooley, took the time to thoroughly explain what was involved regarding cost and repair. Everything is consistently upfront and therefore trustworthy. I would not hesitate to recommend Port Jervis Auto Mall's service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Gert job as usual

Outstanding as always! Service advisor a true professional!Techs very professional. Great service as usual! Appointment made and great service as usual!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Everything was great. Everyone was respect, they had the courtesy to call me if my car needed something else. Nothing to change or improve for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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