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Port Jervis Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (881 reviews)
Visit Port Jervis Automall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday 11:00am–4:00pm Closed
New (845) 394-2382 (845) 394-2382
Used (845) 394-2384 (845) 394-2384
Service (845) 394-2383 (845) 394-2383

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Port Jervis Automall from DealerRater.

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Great service, friendly staff, clean facility

I enjoyed working with the staff who were very friendly and helpful. Marie made everything easy and simple to deal with and located a Compass with the color I wanted. I was also very pleased that Chuck was able to pick me up as my family and friends were unavailable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, courteous staff.

Service advisor, Megan, was very courteous and a pleasure to work with. Purchased last two vehicles from them and they have been given good service with both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Respectfully and professional service. Performed work was within the same day. Easy drop off and pick up. Explanation of work to be done prior of servicing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dead aux. battery

My service writer, (Megan),was very pleasant and knowledgeable, and kept me informed as to what was going on with my Wrangler while it was in the service bay. After I was there for a couple of hours, she apologized for how long it was taking, but explained exactly why it was. That was very much appreciated. She also was able to procure a loaner car so I could complete a couple of errands. When the repairs were done, she asked if I had any questions, to which I replied I had none as everything has been explained in great detail. I will definitely return if I should need any repairs in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great staff

Meghan went over and beyond to answer questions about tires. She and the techs were very helpful. Always a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

Oil change special is a great price. Service dept is very friendly and knowledgeable. Waiting area very clean and comfy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank you for Excellent Service!

Fast, very friendly service team and nice location and Service area! For sure, will come back! And recommend to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excell8service

Prompt service and very friendly employees and facilities...would highly recommended anyone to this establishment for buying a car or getting service done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My Nissan

I didn’t feel pressured. Loved the effort the gentlemen put in to help me get the car I wanted. The car that I originally wanted was gone . But my second choice which was by far a better car was perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

I received excellent customer service. Everyone was so friendly and polite and just pleasant to deal with. I will definitely continue to come here for all my car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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