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Port Jervis Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (881 reviews)
Visit Port Jervis Automall
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday 11:00am–4:00pm Closed
New (845) 394-2382 (845) 394-2382
Used (845) 394-2384 (845) 394-2384
Service (845) 394-2383 (845) 394-2383

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Port Jervis Automall from DealerRater.

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Great Service, Friendly Staff

Friendly Staff, nice waiting area. Found needed repairs on my vehicle and offered to reschedule with a loaner. Megan Fitzpatrick was very informative and walked me through the process of each repair that will be performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, friendly staff

Professional and friendly staff, fast service. From service to the sales floor, my experience was nothing but top shelf. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

It’s a pleasure to go there the people are so friendly and helpful. And very quick I got my oil change done tires rotated inspection maybe 1 hr

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

I bought my Jeep at port Jervis Auto Mall and have had it serviced here also. I will never go back to suresky’s in Goshen. Everyone in Port Jervis is a pleasure to deal with. Special thanks to Steve in service who is always pleasant and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Terrence Mullen

No hassles in and out all attitudes were positive looks like it would be a nice place to be employed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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oil change, rotate tires

I like that there is a place where you can wait while your vehicle is being worked on. While you are waiting, you can have a cup of coffee or tea with some snacks. also you can watch TV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Vehicle Deal

They work hard to make me a great deal, they where professional and service from the staff was great , the experience was great , knowledgeable staff help from beginning to end of the deal, I was satisfied with mine experience with Port Jervis Mall , I would recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick and respectful

Service was quick and they listened to my requests. I wanted a specific tech to work on my truck and they made sure that happened.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fantastic and amazing coulda made me Happier

Hard to say if it's Steve Woolley or Brian Busch The both worked hard to help me. What I've always hoped service would be like

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nice experience

The service, the personnel friendly and try to make sure you having a good experience, explaining work done and giving you price before work done , it a was pleasure

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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