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Port Jervis Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (881 reviews)
Visit Port Jervis Automall
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday 11:00am–4:00pm Closed
New (845) 394-2382 (845) 394-2382
Used (845) 394-2384 (845) 394-2384
Service (845) 394-2383 (845) 394-2383

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Port Jervis Automall from DealerRater.

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Friendly service

Everyone is so friendly and I'm impressed that they remember me from when I bought my jeep. Always a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service visit

unlike some past visits this visit was quick and had me in and out in no time. Chris, at the desk, was friendly and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service, clean facilities

Everyone was very friendly and helpful. Kudos to Megan who explained everything that would be serviced on my Jeep. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

The Service Advisor, Steve Wooley did a great job taking care of my repair issues and arranging for a loaner vehicle for me while the work was being done. This was very important to me, since I live approx 45min away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

everyone was so nice and helpful you have a lot of good people there and one of the best service departments sround

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and affordable prices

The customer service guy who checked me out was very attentive and explained everything to me. The prices were reasonable and my car runs great. I was told to call if there are any problem. I felt like he cared.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service and Friendly Staff

The staff was friendly and polite and my salesperson was the best... The Facility was clean and my used vehicle was described to a Tee..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review, we appreciate the business and hope you have a great holiday season!

Great people to work with

Chris Bumgardener was my salesman and he was excellent. All of the people through the buying process were very helpful. They seemed like they were a big family that cared about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, we appreciate the business and hope you have a great holiday season!

Great service

Great service, very friendly and took care of everything that needed to get done. We Will definately be back soon! Thanks you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place

I dropped my car off on tuesday and he called a few hrs later to tell me what needed to be done and the price. It was ready to be picked up next day. HAPPY CUSTOMER

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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