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Hamilton Chevrolet

(659 reviews)
Visit Hamilton Chevrolet
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–9:00pm
Tuesday 9:00am–6:00pm 6:00am–6:00pm
Wednesday 9:00am–6:00pm 6:00am–6:00pm
Thursday 9:00am–9:00pm 6:00am–9:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 410-2523 (888) 410-2523
Used (866) 489-9424 (866) 489-9424
Service (586) 838-2174 (586) 838-2174

Reviews

(659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hamilton Chevrolet from DealerRater.

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Great Service

I visited 3 times, for a test drive, for some info, and finally to purchase. Each experience was helpful & professional. I appreciated NOT being pressured as I experienced at another dealership! April did a wonderful job "putting it all together" & checking on and securing some rebates, etc. INCLUDING the Rally Sport option (that I was unaware of) but am so glad I got! Bottom line is I got exactly the car I was looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Thomas! Thank you for taking the time to write about your experience. It is magnificent to know that April and our staff were able to provide you with the pressure-free and knowledgeable service that Hamilton Chevrolet is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next service appointment, be sure you are getting the most bang for your buck. Best, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com

Favorite Dealership!

Every time I visit the service department at Hamilton Chevy, Jim always take great care of me. Jim was very busy when I got there as he was helping other people and Joe stepped up to me and asked if he could help. Joe got me going right away until Jim had finished up with his customer then took over. I really like the personal attention I get from Hamilton Chevy every time I go there for any reason. Tammy Keith in sales is always friendly and takes very good care of me and Kelly in Financing always seems to get the job done! Very happy with Hamilton Chevy on every level!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your outstanding review! I'm very happy to hear that Jim was a great help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com

Great Experience

Brad went out of his way to get me the best car for my money and I greatly appreciated that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sherri, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Brad went out of his way to meet you expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com

The Right Kind of Help.

Anthony is always good about listening to what we are looking for and doesn't push you towards things you don't want. It makes the purchase process easy when your needs are met!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Harry, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Anthony was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com

Great service all around.

In the past six months I had the chance to lease two vehicles at Hamilton, and each time I worked with Tammy Keith who went above and beyond to meet our needs. The entire visit was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kathleen, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Tammy went above and beyond for you; it is just an example of why he is such a great asset to our team. All of us at Hamilton Chevrolet await your return. Please let us know how we may be able to help next! Best, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com

Exceptional Service

Jack Bergman went above and beyond to make sure I received top notch service. Loved the convenience of the shuttle and all of the wonderful employees at Hamilton Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bonilynn, we really appreciate you taking the time to leave a review about your experience at our service department. We're glad that Jack went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com

Leasing Vehicle

I went to this dealership to get a smalller car ended up with a really nice lease on a Malibu thanks to April Wood

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this review, Trynz. We are very happy to hear that April could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Hamilton Chevrolet any time! Take care. Best, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com

Great sales rep! Quick service

My representative, Dave Asmar, did a great job in finding the vehicle I was looking for. He was professional in every way while at the same time being very friendly and open.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this review, Daniel. We are very happy to hear that Dave could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Hamilton Chevrolet any time! Take care. Best, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com

Courtesy vehicle during replacement of rear fascia

Body shop could not provide a courtesy vehicle but Darren Lee, my salesperson, did provide his vehicle with the proper paperwork. Darren recognized my time is valuable as well and I appreciate that.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Christopher and thanks for the great feedback! We're very happy that Darren was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Best, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com

Scott Sodergren Sales associatl

Scott Sodergren is a great sales associate for Hamilton Chevrolet. He demonstrated awesome product knowledge and fielded all the questions I presented to him. Scott was never pushy as some sales associates can be, he is certainly an asset to the company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Chris, thank you for this great review! Scott is truly an exceptional employee and we appreciate him for giving you a great experience! If you need anything else in the future, please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com