Reviews
state of the art, plush
Treated with respect and care for my well being. The person greeted me with good manners and a smile, the facility is clean and with the latest in coffee, tv, computers and the services are excellent. I could not wait to share the experience with my husband!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your great feedback, Ana. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Thanks, Chad Mayer - chad.mayer@nickmayer.com
Want great service...visit Nick Mayer
Called last minute for oil change, they got me in - always very friendly and willing to help. also, love the coffee!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Marie and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Thanks, Chad Mayer - chad.mayer@nickmayer.com
Nice sales person
The sales person Pat was very friendly and nice since day 1. And did excellent explaining all the features the MKC has.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
hanks for your awesome review, Willer! I'm very happy to hear that Pat was such a great help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks, Chad Mayer - chad.mayer@nickmayer.com
Great service, great techs, just great overall
I arrived at your shop and I told the service writer what was wrong with my car. He took excellent care of me; he listened to what I had to say about the issue, and gave me a couple courses of actions we could take. A full diagnostic was run on the car, and about 45 minutes later I knew what was wrong. The problem was explained to me in great detail, and after I gave permission, my car was finished later that day. The price for the service was fair compared to other Ford/Lincoln/Mercury dealers I've gone to in past years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Vincent and thanks for your kind words! We are thrilled that our team has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Thanks, Chad Mayer - chad.mayer@nickmayer.com
2015 Lincoln MKC
Third car leased with the same dealer and the same leasing . Easy to work with and deal with. Sales manager very helpful and cordial too.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thanks so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Thanks, Chad Mayer | chad.mayer@nickmayer.com
great service and accommodating staff.
Service department was very accommodating. Easily fix the car in a short time. Very nice waiting area. Hope same experience in my next visit.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Floyd, we thank you for leaving us a great review. Here at Nick Mayer Lincoln, our goal is to provide a great place and excellent customer service for all of our guests. We are glad to know you drove away with satisfaction about your experience. Thank you for coming in to see us, and let us know if there is anything else we can do. Thanks, Chad Mayer | chad.mayer@nickmayer.com
Required, periodic service
Prompt attention and service while I waited. Car was returned washed! Knowledgeable service representative. Work was thoroughly explained and all of my questions were completely and adequately answered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, it is our pleasure to provide top-quality service, and we are ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Nick Mayer Lincoln, we value our customers, and we look forward to seeing you on your next visit. Thanks, Chad Mayer | chad.mayer@nickmayer.com
Excellent customer service!
Dana kept me posted every step of the way and a very nice loaner car was offered during the repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, thank you very much for this awesome review and rating. We do appreciate your business and very happy to hear you had a good service experience with Dana. If there is anything else you need, please come back and see us again. Thanks, Chad Mayer | chad.mayer@nickmayer.com
Great service
Our salesman was great. He took the time to go over everything with me and my wife about the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johnny, I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Thanks, Chad Mayer | chad.mayer@nickmayer.com
Great service
Staff was friendly and accommodating. Great lounge to wait in with refreshments. Everything was done quickly. I highly recommend Nick Mayer Lincoln's service department!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle, thank you for your kind words. We feel our service department is what makes Nick Mayer Lincoln special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment. Thanks, Chad Mayer | chad.mayer@nickmayer.com