Reviews
Great staff, clean facility
Your staff is so wonderful! They always make me feel so comfortable when I am there. They don't just put me in a room and forget about me. They always come in and let me know how much longer it will be and if I need anything. And if it is going to take longer to fix, they always offer me a loaner. So I am not stranded all day .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Jeffrey! I'm very happy to hear that our staff was of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks, Chad Mayer - chad.mayer@nickmayer.com
Grate service
Fast and every one was so nice this being my 2nd visit and the vehicle was washed at the end which I thought was a nice touch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review Janet! Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you left Nick Mayer Lincoln satisfied. We really appreciate your continuous business with us and are so happy that our team could provide great service to you and your vehicle. We look forward to serving you again! Thanks, Chad Mayer - chad.mayer@nickmayer.com
Good customer service
Having a rental car while my car was under service was very important to us. Also having my car picked up and dropped off also helped
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Todd,thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, Thanks, Chad Mayer - chad.mayer@nickmayer.com
FABULOUS CUSTOMER SERVICE
I HAVE LEASED THROUGH THEM FOR ALMOST 10 YEARS....THEY HAVE ALWAYS GONE THE EXTRA MILE WITH SERVICE AND ALL OF MY LEASES
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Claire, thank you and congratulations on your lease! We are so very pleased that we could make your visit easy and enjoyable. We are sincerely grateful for your loyalty and enjoy your new vehicle! Follow us on Twitter and like us on Facebook to catch the latest specials! Thanks, Chad Mayer - chad.mayer@nickmayer.com
pleasant environment
Friendliness of the service staff. Informative but not pushy when suggesting services. Courteous and respectful of your circumstances or situation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks James for writing this nice review! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. Thank you for taking the time to write this outstanding review. Come back soon! Thanks, Chad Mayer - chad.mayer@nickmayer.com
Excited for my new car
I had a good experience purchasing my car. Aris made the process smooth and easy. Went above and beyond to ensure I was satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your marvelous review means a lot to us, Jason. We appreciate your feedback and are happy to hear that Aris was able to meet your needs. At Nick Mayer Lincoln, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Thanks, Chad Mayer - chad.mayer@nickmayer.com
Effecient Service
Effecient and they know their customers warranties, coverages to the point that they don't have to be told what can and can't be done. It makes it painless to have your car serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions. Thanks, Chad Mayer - chad.mayer@nickmayer.com
Finding the best deal!
Paul went above and beyond what I would expect from a sales rept to find me the best deal possible for the third straight time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your thoughts with us, Thomas. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Paul went above and beyond for you; it is just an example of why he is such a great asset to our team. Please let us know how we may be able to help next! Thanks, Chad Mayer - chad.mayer@nickmayer.com
Great Service
Your Service Rep. Dana Ortolani is just great She handles my problem with complete satisfaction. When I need service or have a problem she handles everything.Nick Mayer is very lucky to have her. Looking forward to Leasing another car in April thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Flora, thank you for this great review! Dana is truly an exceptional employee and we appreciate her for giving you a great experience! We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Thanks, Chad Mayer - chad.mayer@nickmayer.com
100,000 mile service
Excellent hospitality. Plus Bob reviewed the history of our Navigator's maintenance with my wife and I. Appreciated and approved his recommendations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Dale and thank you for your kind words! Bob is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Thanks, Chad Mayer - chad.mayer@nickmayer.com