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McLaughlin Motors

(745 reviews)
Sales hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:30am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(745 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McLaughlin Motors from DealerRater.

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McLaughlin has always answered my questions and servicing

McLaughlin has always answered my questions and servicing is easy and reasonable. The showroom and customer area is clean and has all the amenities needed while waiting on car service. Our representative, Kim Hicks, is personable nice and always there to help with a great deal and car sale experience. This is our third Subaru from this location and from Kim. We love McLaughlin motors.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Made my vehicle purchase an amazing experience!

Made my vehicle purchase an amazing experience! Knowledge and attentive in every way! Will be recommending!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

This is our 3rd vehicle from this dealership, will

This is our 3rd vehicle from this dealership, will continue to use them when looking to update vehicles!

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  • Overall experience 5.0
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Dealer response

Hi Mary, we really appreciate your feedback! Safe travels!

When my wife and I met Kim Hicks on our first visit we

When my wife and I met Kim Hicks on our first visit we felt we had been provided with just the right sales person for our needs and our personalities. This feeling continued through a number of phone calls and our completing the purchase yesterday. We felt Kim was on our side. I also appreciated Mike's approach in explaining the paperwork and the warrantee options and doing so with clarity and freedom from pressure.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Kim Hicks is our salesperson and she did an excellent job

Kim Hicks is our salesperson and she did an excellent job throughout the whole process of buying the car. She is very knowledgable and very kind.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Kim made our experience easy and fun.

Kim made our experience easy and fun. This is our 5th Subaru and the second purchase from Kim. She is knowledgable and ensured everything was organized and ready to go when we came to pick up our 2023 Outback. We love McLaughlin's sales and service teams. Top notch organization.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing McLaughlin Subaru!

This is my 3rd Subaru I have purchased from Kim Hicks!

This is my 3rd Subaru I have purchased from Kim Hicks! She is knowledgeable and incredibly easy to work with. I was lucky to get her as my initial sales person and will continue to work with her every time I need a new Outback! I should mention, everyone at McLaughlin is great, from the sales people to the service department!

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  • Overall experience 5.0
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Dealer response

Hi Tonya, we're happy you found our staff to be so supportive during your experience here at McLaughlin Subaru. Safe travels!

Kim walked me through the functions of my new car.

Kim walked me through the functions of my new car. Noland explained the forms as I signed them. Both were professional and eased my anxiety

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  • Overall experience 5.0
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Dealer response

Hi Linda, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Worked with Kim Hicks as a repeat customer after the

Worked with Kim Hicks as a repeat customer after the purchase I made in 2018 was totaled by a hit and run driver. Kim helped me find the right replacement and took some of the stress out of what was a really stressful time for me. My first experience working with Kim was so positive that there was no question about who I wanted to assist me in making my second. All staff at McLaughlin were very professional and helpful.

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  • Overall experience 5.0
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Dealer response

Hi Glenda, we're happy you found our staff to be so supportive during your experience here at McLaughlin Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

very friendly.

very friendly... explained the new car options very well..very nice salesperson would recommend the dealership to others.the whole experience at the dealership was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing McLaughlin Subaru!