Central Cadillac

I have always serviced my car at Central Cadillac . Lisa Burton works so hard to make sure my is serviced properly and keeps me informed every step of the way .

Appointment was made for only 2 days after call. Pickup and delivery smooth. Happy with all aspects of this service.

The employees were great and helpful. Car buying process was smooth and easy. My only complaint was the cleanliness of the vehicle, they could have done a better job on cleaning the interior and exterior. Other than that everything else was great.

I was very satisfied with the quality of service and with the spacious waiting room.

I give this Dealership 5 Star rating. The customer service gal whom sits at the front Gina always happy and kind, the service adviser Tibby is wonderful in getting my car in and adjusting loaner car for special needs. I honestly puchased this brand new to the service that comes with it.

did not get written results, was not offered car wash, felt like i was out of place after seeing how others were being accompanied by other personel

I previously just purchased a new 2025 Escalade at Central Cadillac and I’d like to share my experience. First off I absolutely love my new vehicle. It’s simply amazing! With that said my sales personnel (Mason Fink) was amazing throughout the entire process. He made it so easy for me I didn’t even feel like I purchased a new vehicle, in a good way of course. His communication was awesome, his attention to detail was incredible and it was one of the easiest and best vehicle purchases I’ve ever made! I can’t thank him enough. The dealership is also amazing. I love me a good Carmel Latte and theirs is to die for! Anyways, I highly recommend Central Cadillac and furthermore highly recommend Mason to anyone with a busy schedule and wants to be in and out!! Thanks A++++++++++++++++👍

Had to return after my 45,000 mile checkup, because the mechanic had not checked well enough initially.

The dealership was welcoming. Everyone we had contact was very helpful and professional. A much welcome change from any other dealership. Best experience I have ever had.

I bought a Corvette Z06 from this dealer, pre- purchase went smooth, but during and after purchase has been a nightmare. Steve was good to work with before I got the car, only reason this isn't a one star review. The sales manager Jesse Huber is extremely rude and unprofessional, the exact embodiment of a slimy car salesman that you can't trust. When I came to trade in my other vehicle he didn't greet me at all, came to do a look around on my trade in and then disappeared. I had to find him later myself to get final numbers on the car and he was hiding in his office. He spoke to me with such disrespect that I have never experienced at any car dealer in my life, almost as if I was a complete nuisance and not how a customer should be treated. I was promised the original floor mats for the vehicle and that he would order it, and two months later and I still don't have the mats. Additionally, its been two months since the car was purchased and they still have not completed my registration. I got a call from the finance manager 3 days before my temp tags expired saying they were missing the back of my license to complete registration. Why wasn't all information to process my registration collected day of purchase? Why was my registration process only just started 42 days after purchase? After providing the information immediately and asking for an update, I never got a call back. A week passed, my temp tags expired, and I called to get a new one. The finance office went to voicemail, and I was unfortunately transferred to Jesse, who told me he would check on the registration status and call me back by the end of the day(which he never did). I called back the next day myself to get an update and he hung up immediately. Now I can't drive the car I purchased months ago, and am completely in the dark on why they haven't completed the registration process that they were paid and obligated to do in a timely manner. Maybe you get lucky and don't have to deal with Jesse, but I would recommend just going somewhere else if you want good service and a good car buying experience both during and after your purchase. With these guys, once they have your money they couldn't care less about you.