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Central Cadillac

(368 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 8:00am–6:00pm
Tuesday 9:00am–5:00pm 8:00am–6:00pm
Wednesday 9:00am–5:00pm 8:00am–6:00pm
Thursday 9:00am–5:00pm 8:00am–6:00pm
Friday 9:00am–5:00pm 8:00am–6:00pm
Saturday 9:00am–3:00pm 9:00am–3:00pm
Sunday Closed Closed
New (216) 367-5556 (216) 367-5556
Used (216) 539-9065 (216) 539-9065
Service (216) 416-8482 (216) 416-8482

Reviews

(368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Central Cadillac from DealerRater.

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Excellent service.

Excellent service. Turn around time was exceptional. I didn’t have an appointment and I appreciate the fact that I was still seen with same day service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Anna Maria Masterson and Tom Harter.

Anna Maria Masterson and Tom Harter. Professional people with integrity and personal service. They are the Best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They took my car in immediately after deer crash.

They took my car in immediately after deer crash. Managed to secure fender that was on NFB! Great repair job- looked like new and super clean!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Are you in the market for a Cadillac or a great used car?

Are you in the market for a Cadillac or a great used car? Then visit Mason at Central Cadillac and you’ll be taken care of. The level of customer service he provides is above all else. Mason responds right away and ensures you are taken care of. While purchasing my car, it took less than an hour for paperwork, payment, and delivery of the car. It’s hard to find that level of service now a days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Anna Maria always does a wonderful job.

Anna Maria always does a wonderful job. I have been purchasing and leasing cars from her & Central Cadillac for years. It is always a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jarred, is the best sale person, I ever met.

Jarred, is the best sale person, I ever met. He is very nice and professional, he always answer my phone canal , answer all the question I have it, he answer me, I highly recmonded him,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Waqar, we're happy you found our staff to be so supportive during your experience here at Central Cadillac. We look forward to your next visit! Take care! Thanks for the recommendation, and have an amazing day!

Outstanding service and hospitality every time by

Outstanding service and hospitality every time by Tiberius our service writer. A real gentleman. Hats off as well to Central for the car loaner program during service. It was primarily the reason we switched from Crestmont and we now appreciate driving the newer models for a few days when the CT6 is in for work. It will make our next purchase much easier. Great people! Jim and Lisa Pinchot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Greatest car dealer.

Greatest car dealer. Have bought a total of 5 cars from Antonio. Always goes the extra mile

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jennifer in body shop is wonderful💖she goes the extra

Jennifer in body shop is wonderful💖she goes the extra mile always best employee around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Frank, we're happy you found our staff to be so supportive during your experience here at Central Cadillac. We are always more than happy to assist you if anything else comes up. Take care!

Very kind and great customer service.

Very kind and great customer service. The valet driver is helpful and professional. They help make things convenient for my family and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.