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Steve Rogers Ford

(346 reviews)
Visit Steve Rogers Ford
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 441-4050 (419) 441-4050
Used (419) 830-4476 (419) 830-4476
Service (419) 830-4477 (419) 830-4477

Reviews

(346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Rogers Ford from DealerRater.

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Replace rear window weather seal

Repair was completed as estimated and problem resolved. People at the dealership are helpful and easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had a pleasant experience here at Steve Rogers Ford. Thank you for taking the time to share your feedback with us.

Quality service

I was amazed at how quickly the guys from the service department helped with key replacement. Not only were they fast, they were very friendly. I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Sharon, we are happy you had a pleasant experience at our dealership. We sincerely thank you for your business and hope to continue serving you for many years to come!

Excellent service

We bought our daughter a 2011 Escape and we were very impressed with our salesman Dennis. I had bought a 2013 Escape from another dealership, but since dealing with Steve Rogers, I will be doing all my service work with them. They go above and beyond to accommodate their customers, and I appreciate that!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good service

The service is great and the staff is always friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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16 Mustang I4 Ecoboost from Steve Rogers Ford

This is my 3rd vehicle from Steve Rogers Ford and every experience is better than the last. Staff is always willing to go the extra step to make the customer happy. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your feedback, Scott. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Do not hesitate to call if you need anything. Be safe on the road.

great service, very helpful and friendly

Very Friendly in the service department, got us in quick for new tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Leslie, for the glowing review! We always strive to provide personable and excellent customer service. Thank you again for the review!

2010 Ford Ranger

Everything was done timely and well. Everything was done timely and well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks, Alan! We're happy to help however possible. It's great to hear that we could be of such help!

Fantastic! New buyer friendly

The Dodge Caliber I bought was absolutely fantastic. Super clean and well taken care of. Drives amazing. They really helped me in my first car buying experience. Incredibly satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to hear of your positive experience with our location, Rebecca. Exceptional deals and positive customer service come standard with the dealership. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

Always Great Service!

The Service Department is excellent. Dan, the Manager always takes great care of us. We were able to get our Escape in for an oil change and service check late on a Friday. Our car was serviced quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always great service!

The Service Department is too notch. Dan, the Manager is excellent. He got my car in for an oil change and service check and it was done quickly and efficently. Dan has taken car of us since purchasing my first Ford at Steve Rogers Ford in 2005. I trust him explicitly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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