Reviews
You made the process easy
We are leasing a 2015 Edge. The service and staff were excellent, thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Repairs
Great service, friendly as promised. Quick referral
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Robert. We appreciate your positive review!
service
Everything went slowly, I got both vehicles in and out really fast. Everyone was helpful and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, John. Thanks again for the great review of Steve Rogers Ford!
Great staff and communication
We purchased a certified pre owned 2013 Ford Explorer. The staff was very honest and low pressure. The gave us the best deal in northwest Ohio.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you found us so helpful! If you ever need help, just give us a call. Happy motoring!
Bought a new Escape Great Services
Purchased a ford escape our second one, first is a 2005 and it has been completely trouble free and is why we looked and then bought a new 2016. The service was very good got me a better deal on interest rates than my bank. We went on a day after 1:00 pm and was completely out the door by 5:30 driving our new ford Escape. it was outstanding. They are a close to our home so service we be convinent. Thank You to the Dealership and the Ford Motor Company Chuck and Cheryl Taylor
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve Rogers Ford
I have nothing good results at Steve Rogers Ford. That Is where brought our escape.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall
Visited because my Edge had a recall that your Service Dept noticed when I had it in for oil change and tire rotation. The service was great and efficient!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. If you need more help, our team is available to talk -- safe travels!
First service since purchase
Called the same day of my appointment and was able to get In earlier than originally scheduled. Great, fast, friendly service!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Linda. It's great to hear that we could be of such help!
Excellent service
As always great service and excellent staff......Dan Newberry and his staff are honest and efficient!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
it made us switch from Mathews Ford to steve rogers
the sales person worked with us to get the most out of our old vehichle . was very imformative about our best way to get into new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car