Reviews
If an oil change coupon states a price and the price will
If an oil change coupon states a price and the price will actually be higher, you should say so beforehand. Surprise! I could have gone to the shop around the corner for the price I ended up paying. I won't nitpick about anything. It's the money. It's always the money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Great working with Kristy!
Great working with Kristy! She made buying a car such a pleasure and so easy. I will recommend working with Kristy to anyone I can.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with Michael Beltran who went above and beyond to
Worked with Michael Beltran who went above and beyond to get us the vehicle we wanted. When we picked up the vehicle, everything was prompt and complete, we were on the road in 30 minutes!!! Thank you Michael and Steve Rogers Ford!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very knowledgable and curtious.
Very knowledgable and curtious. Customer service was great! Always kept me informed of service time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service work is fine.
The service work is fine... however, one of the employees is very rude (to everyone) and especially discourteous to women. Nate (Nathan???) needs to learn how to properly interact with customers. Rolling his eyes, slamming down papers... not exactly what we look for in proper customer service interaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
The set up was pleasing to the eye, great customer
The set up was pleasing to the eye, great customer service and shout out to Dennis!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Came in for a new car — Mike was incredibly kind, honest,
Came in for a new car — Mike was incredibly kind, honest, and helpful! Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I came in for an oil change.
I came in for an oil change. I asked for one thing that I wanted checked out. The brake pads were throwing brake dust like crazy. The pads were installed by SR Ford as well as over ten thousand dollars worth of service. Nate completely ignored me. He either refused to look into it and didn't care. The PR at the desk conisinding and judgemental. I paid eighty percent of ten thousand dollars in advance. I come in to pick up and the women says real hateful and demeaning " Oh your a self pay ". I said " You better go find my seventy five hundred dollar check". I guess she just doesn't like sixty year olds with longer hair and _____
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Steve Rogers Ford made my service experience convenient
Steve Rogers Ford made my service experience convenient and satisfying. I was pleased with the attention to detail and the prompt turn around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service experience with the Steve Rogers
Great customer service experience with the Steve Rogers Ford team! Highly recommended for leasing, sales, and service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair