Terry Henricks Ford

Purchasing from out of state/online is stressful and the fear of the unknown adds to that when purchasing a used vehicle. There were a couple hiccups (as expected with any vehicle purchase), but Austin and his team at Terry Henricks addressed them with professionalism and provided peace of mind. Thank you Austin.

Hello, I’m Sharon B. Jackson and I bought “MY MOCHA BROWN CADDY” frm here. I ABSOLUTELY POSITIVELY LOVE MY CAR!!! I WAIT’d on da LORD, & HE DELIVERED! My Sales Agent, Jason was The BEST EVR! The Personnel were very nice and knowledgeable, too. Even tho’ I had a few mechanical/technical issues; I called and was told exactly what to do, and it’s been solved. Didn’t cost me a dime!!! GOD IS ONTIME INTIME ERR’TIME!!! GOD IS GOOD!!!

I have been doing business with this dealership for years. I have never been disappointed. Whether it is for service or purchasing a vehicle, they have always accommodated my requests.

I have purchased several new Ford trucks from Jim G. We are 150 miles from Terry Hendricks Ford, There are no sales professionals like Jim any place i have delt with, ever!! Best place, its not all about Dollars!!!!

Staff is friendly, and I am able to get my vehicle serviced in a timely manner.

This team at Terry Hendricks are 2nd to none, They are extremely responsive to your initial request to provide answers to any questions you may have without being over bearing. They provide you with the necessary information prior to arriving so you are fully prepared to complete a purchase when you arrive. They are courteous and helpful every step of the way without being pushy.

My Salesman Cody was very friendly. No high pressure sale. I drove from Akron, Ohio to see the vehicle. He pointed out a few very very small dings which he told me it had on the phone. Other than that the vehicle was as pictured and in very good condition. He also arranged a very reasonable delivery charge to Akron two days later.

Jake and Mark are my go-to guys. Not only do they take good care of my routine service, but I know I can call them with what may seem to others like an unimportant concern. They never make me feel like I'm just being silly. This time I worked with a different young man, but I didn't get his name. He did a great job.

Final service person not very personable and hard to understand. Not familiar with him as I am with the other service people.

Adrienne and Josh went the extra mile working several weeks for us and sifting through lots of vehicles to find us the best fit for us!