Skip to main content

Terry Henricks Chrysler Dodge Jeep RAM

(435 reviews)

Reviews

(435 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great service!

Terry Henricks service department continues to bend over backwards to make my service experience as painless as possible. The communication is above average in making arrangements not to mention they are true to their word about service completion timeframes. Keep up the great work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Shane, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Terry Henricks Chrysler Dodge Jeep Ram!

2021 Jeep Grand Cherokee Trailhawk

Great experience working with Michael straight up person to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Arthur, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Terry Henricks Chrysler Dodge Jeep Ram

Dakota purchase

Very smooth transaction. They had the truck I was looking for. So far it?s been great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Blake, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Repair

Appointment and repairs were done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jesus, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Service @ Terry Henricks CDJR

Treated promptly, & professionally. Offered options for the time I had to leave the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Pat, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great Service

Awesome Service - Tyson and Andy are great!! Very helpful and welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Terry Henricks Chrysler Dodge Jeep Ram! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

routine oil change on used vehicle i bought there

easy in, easy out, fair pricing .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

good service

good service on my vehicle they did good in fixing my vehicle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Michael, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

sbdrywallasb@aol.com

Trading in my suv for a new one was very smooth. Everything was taken care with precision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Audrey, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Vehicle Purchase

I recently purchased a VW Golf R from terry henricks on-line, it was an interstate purchase with multiple details handled flawlessly from sales, finance, and service personnel. I never stepped foot on the dealership but will consider traveling the 1,200 miles to purchase another vehicle from them in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!