Reviews
Thanks Jaret McDermott for a efficient delivery
Great delivery. A couple emails and phone calls one day. Next day from test drive to drive home with new car 90 minutes. Best most efficient delivery I ever experienced. Great vehicle, sales person and staff.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris O What better way then a few emails and calls! Thanks for sharing and thank you for your business - WE APPRECIATE YOU! The Terry Henricks TEAM
Awesome Dealership.
I have bought many vehicles here. Wouldn't go anywhere else. Sales, Service, Parts - all top notch! No big city games - just honest one on one interaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
RFSammons Thanks for reaching out and sharing how you feel about your experiences at Terry Henricks Chrysler. We couldn't do what we do without our valued customers such as yourself. Thank you! The Henricks TEAM
Great Car Buying Experience
We had a great experience with Jaret McDermott at Terry Henricks. We talked off and on all day about the vehicle we were interested in. He called and had the paperwork done up front so that if we chose to purchase we could expedite the process (we have two kids - who would prefer be anywhere other than in a car dealership waiting room ;-)). When we got to the store, the car was pulled up and ready for us to test drive. We loved it. The experience was quick and smooth and Jaret was more than helpful! We definitely will be looking to Terry Henricks again should we need another vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wades, Thank you for the great words we really appreciate you taking the time and sharing! Also, thanks for pointing out how well Jaret cared for you before and during your visit to the store. We look forward to many more years of serving all your automotive needs! Thank you! The Henricks TEAM
Great sales service and great vehicles!
I've purchased a number of cars from this dealership, and have always had a great experience. I know what I'm getting, and I'm treated fairly. They have a top-notch staff, and a great inventory. Would definitely recommend Terry Henricks to anyone interested in a great purchasing experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luke Y, Thank you for your recommendation and for all the kind words! We appreciate you and the repeat business you bring. It is our sincerest hope that we always care for your auto needs. Thank you again! The Henricks TEAM
Doug Rupp went above and beyond to sell us a car.
We visited several dealers in the area when we were looking for our van. Doug found what we were looking for and gave us a great deal.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Seel's Thank you for allowing us to work for you and thank you for taking the time to share with others. We look forward to many years of serving your vehicle needs. Thank you! The Terry Henricks TEAM
Terry Henricks Treats You Like Family!
This is the 3rd vehicle we have purchased from Terry Henricks and there is no doubt we will continue to purchase from them. We have always been treated with kindness and care. The dealership is family minded and everyone works very hard to make the vehicle buying process as smooth as possible. Highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amy Elam - 3rd vehicle - thank you!! We SO appreciate you and you ARE family! Thanks for taking the time to share this information with others. The Terry Henricks TEAM
Worked with us to get deal done
Worked over phone to make deal on truck, helped us get approved for financing before we made over hour drive to dealership. Jarrett was friendly and great to work with. Would buy another vehicle from him in future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
KG, It's always great when we have someone come from out of state to purchase that right vehicle for them. Thank you for taking a moment and sharing with others your experience. We appreciate your business and thanks also for pointing out how you were cared for by Jaret! The Terry Henricks TEAM
Great buying experience
Fast and simple service. Quick response on app online and Jaret was an amazing salesman. This is the second vehicle I have bought from this dealership and would buy from again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Russ - we are pleased your experience is a great one and thanks for pointing out how amazing Jaret is! Thank you for your kind words! The Terry Henricks TEAM
Great experience
I would highly recommend Doug Rupp at Terry Henricks. Doug listened to our specific needs, recommended the right vehicle to meet those needs, and then spent as much time as was needed to answer questions, test drive the vehicle, and then find the right company to handle our leasing needs. Our experience at Terry Henricks in the persons of Doug and Mary was very positive.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Steve - thank you for taking the time to share your experience. We appreciate you and we appreciate your kind words toward Doug Rupp and Mary Knox. Thank you :) The Terry Henricks TEAM
Fantastic Experience
We had a fantastic experience at the Terry Henrick's dealership in Archbold. Austin Johnson was excellent in sharing his knowledge regarding the vehicle we were interested in. He was professional, courteous, knowledgeable and efficient. Mary in the finance department was great to work with and had all the paperwork prepared, correct and ready to go. From our first visit until the time we took our new Durango home, was less than 72 hours. The color and interior we wanted was not available in Archbold, so they went and got us exactly what we wanted. I may not keep my new vehicle 12 years like my last vehicle since the experience was so pleasant! We love our Durango and so happy we were able to purchase it locally!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
S & J - so great to hear you had such a wonderful experience!! Thank you for pointing out both Austin and Mary, we certainly value them both. Thank you! The Terry Henricks TEAM