Skip to main content

Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

Want to share your experience with this dealership?

Write a review

Great

Eddie was a great salesman. He found me the truck that I was looking for. The service department however lacks in all areas. Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am glad that you found Eddie to be a pleasure to work with. I also appreciate your feedback regarding your service experience; I will be looking into it. Thank you, Linda Kane Customer Advocate Tunkhannock Auto Mart

Awesome experience

came to your facility after shopping around for a new truck. It should have been my first stop. No pressure to buy and all my questions about the trucks were answered. The other places I shopped didn't know about their inventory and were pushy to buy. Will be back in the future to your facility for my next truck. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I want to take the time to thank you for praising our dealership. Tunkhannock Auto Mart Dodge Chrysler Jeep works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day! Linda Kane Customer Advocate Tunkhannock Auto Mart Dodge Chrysler Jeep

2009 Nissan Titan

This is my second time buying a truck from Tunkhannock Auto Mart, First one was a 2001 Dodge Ram and this time My Titan.. My salesman Eddie is the greatest. Always very professional,funny and is always there if I ever have any questions.. Thanks so much love my truck..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review regarding Eddie. It makes us very happy to know what a first class experience you had here. We are lucky to have Eddie as part of our team at Tunkhannock Auto Mart team. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart

Great experience with Eddie!

Eddie Schwarztrauber and Tunkhannock Auto Mart are the best when it comes to buying a new vehicle! We had a pleasant experience from start to finish. This is the second vehicle we bought through Eddie, and he helped my parents get a number of new vehicles too. There is no one better to help you choose a new or used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review regarding Eddie Schwarztrauber. It makes us very happy to know what a first class experience you had here. We are lucky to have Eddie as part of our team at Tunkhannock Auto Mart. He is a first class Sales Consultant. Sincerely, Linda Kane Tunkhannock Auto Mart

great sales staff

Originally went to tunkhannock auto mart just to "look" at a particular vehicle. I was in the market for a new Dodge Ram and saw a black on black that I liked. When I got there the next day unfortunately it was already sold. Eddie pulled around a different truck that he thought would meet my needs an asked me to go for a ride in it despite my protest. I fell in love with the truck instantly. Eddie was a great non-pushy salesman and was very patient. I ended up getting into a truck I didnt realize at the time I wanted and I couldn't be happier. I will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I just wanted to say thanks for the kind words. Car buying can be very frustrating so we try very hard to make it easy and enjoyable. I'm happy Eddie was able to do just that. Thanks again and best of luck. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Linda Kane Customer Advocate Tunkhannock Auto Mart Dodge Chrysler Jeep RAM

Excellent experience. 2014 Ram 1500

This was my first time dealing with Tunkhannock Auto Mart. I contacted four different dealerships for a quote and Tunkhannock Auto Mart was the first to get back to me. They are also the farthest away, but I thought I would give them a shot. From the first phone call with Eddie Schwarztrauber to the moment I drove off the lot with a new vehicle I was glad I decided to give them a chance. They went out of their way to get me everything I wanted and were not pushy at all. Eddie went above and beyond and treated me like I was family and not just some random customer. I would definitely do business with Eddie and Tunkhannock Auto Mart again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your kind words. Eddie works very hard to make everyone's buying experience fun and hassle free. I'm glad to hear he succeeded and that you were pleased with our dealership. Many thanks and our entire staff wishes you safe and carefree motoring! Linda Kane Customer Advocate Tunkhannock Auto Mart Chrysler Jeep RAM

14 jeep trailhawk

My girlfriend and I were looking for a new jeep and we had a great success working with Eddie to find just what we were looking for!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate you taking the time to thank Eddie. He is dedicated to customer satisfaction; we are fortunate to have him as part of the Tunkhannock Auto Mart team! Thank you, Linda Kane Tunkhannock Auto Mart

A great Experience!!! Quick Too!

Thanks Joe!!! You were awesome! Going for a new car usually takes a couple hours. I explained to Joe that I needed to be in and out as soon as possible (being I'm not the most patient person) Joe found me the best deal, the car I wanted and I was out of there very quick!! Thanks again Joe, I will definitely send family and friends your way!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for the kind words! We love to hear that car buying can still be fun, especially when working with Joe, he respects your time and puts in the extra effort to make sure all of his customers leave pleased with their car shopping experience. Enjoy your new ride! Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart

A Great Experience!!! The Best!!

Just bought my 4th vehicle here! Ask for Eddie, he'll take care of you! Anything I need, from questions, to service appts, I text him directly!! It's the easiest experience I've ever had!! They take care of everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow - your 4th vehicle, many thanks for your continued business and kind words. Eddie is known for doing an outstanding job. We're happy to hear he and our team provide you with such an outstanding automotive experience. Best of luck and thanks again! Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart

The Best!

I just purchased a vehicle from here and it was absolutely a wonderful experience. I would recommend this place for anyone who is looking for a great deal from great people. Matt Kerr was top notch in my book!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No