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Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC

(523 reviews)
Visit Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2022 consumer dealer award
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2022 consumer dealer award
New (888) 692-4818 (888) 692-4818
Used (888) 409-9514 (888) 409-9514
Service (440) 388-4492 (440) 388-4492

Reviews

(523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Junction Auto Family - Chrysler Jeep Dodge Ram Buick GMC from DealerRater.

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Did not communicate to me that my van had been towed in

Did not communicate to me that my van had been towed in by Midway (see Midway review). It sat there days until I went inside to see what was going on with it. I gave them my warranty info. I felt encouraged. They even moved it after a few days. After back and forth with the Endurance Junction said they couldn't get an answer from Endurance would l try. My daughter got through after 30 minutes. The rep had all the dates and names of people they had spoken to. Endurance contacted Junction. Sadly my claim was denied. But the point of my complaint is between Midway and Junction I am still without my van and it is June 15th. Now I know that I will have to pay $1,800 for the repairs sometime after it gets put back on the schedule. I have been without a vehicle since May 5th. I bought my van from Vandevre in Akron. Sadly my warranty ran out. So I purchased Endurance. But at Vandevre I was always given a rental even if the repairs weren't covered. If it wasn't going to be fixed that day I had a car until it was. What's my point? I will never recommend Midway or Junction. But they are nice people if that's all you are looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Sell car and transport car to my address $9000 detail,

Sell car and transport car to my address $9000 detail, AC, battery, too liner, sevice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I ordered my 2024 GMC Sierra 2500 diesel from Junction

I ordered my 2024 GMC Sierra 2500 diesel from Junction Auto almost a year ago. Corey Turnbull was my salesman and he did a wonderful job helping me through the ordering process. He is very knowledgeable and made the whole experience enjoyable. This is now the 2nd truck I have ordered from Junction, and both times it has been a good experience! Douglas Haw D.W. Haw Construction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Corey Turnbull has been our salesman for the last several

Corey Turnbull has been our salesman for the last several cars. He is great to work with on purchases and does a great job of following up afterwards.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I am a return customer.

I am a return customer. Corey and Matt assisted me with my second lease. They are not pushy and understood my budget and worked with me to stay on budget. There was no pressure to stray from what I needed and wanted. When my lease is up I will definitely be returning. *Buick Envision was not an option in the drop box but that is what I leased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I've developed a good relationship with Corey and the

I've developed a good relationship with Corey and the staff at Junction over the years and this has me returning each time to get a new vehicle. They are very helpful and friendly in meeting my needs. Good people who are willing to work with anybody!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Junction Auto has great prices and quality vehicles.

Junction Auto has great prices and quality vehicles. Corey Turnball was our sales rep and he made sure we made a decision we felt comfortable with while showing us all of our options. I highly recommend getting your vehicle from Junction, just ask for Corey, he will make sure you walk away happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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When I stopped in to look for a truck, I was directed to

When I stopped in to look for a truck, I was directed to Andrew. Andrew did an amazing job in getting what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I had a great experience at Junction!

I had a great experience at Junction! Andrew explained everything and was very knowledgeable! Car buying can be a long, exhausting process and Andrew made it simple and I was in and out with the car I wanted quick! Will be returning! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great experience with Junction!

I had a great experience with Junction! Andrew made the process simple and was very knowledgeable! 10/10 would recommend! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.