Reviews
Excellent service
I just got a new car leasing. Completely satisfied with the service from Mr Bill Harb and the Varsity Ford team.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thankyou for your feedback, We look forward to future business with you!
Good service
I'm very happy and completely satisfied with the help and service from Mr Bill Hard and Varsity Ford team. I got in and out with a new leasing car, I liked. Thank you very much Mr Bill.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Buying Experience - Ever!
We recently purchased a certified pre-owned car and worked with Lee Dimic on the financing. Not only was Lee super helpful, diligent, managed to get a fantastic deal for us, but is a genuinely nice person. A pleasure to do business with on a personal level. I will recommend Lee and Varsity Ford to everyone I know! Thank you, Lee. You made it such a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We will make sure your kind words get back to lee and the varsity family. Thankyou for your feedback, We look forward to future business with you!
BEST DEALERSHIP IN MI
This is THE BEST Ford dealership in MI. I drive out of my way to do business here because my long-time salesman Dan Divens is great to work with. I am treated right and get a good deal on the car I want and all communication is prompt and price quotes are accurate and trustworthy. Call Dan at Varsity Ford. It will be the best call you ever make.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so pleased to hear you come out of your way to do business with us, Dan is a valued salesmen here at ford. I will make sure your kind words will get back to the varsity family. Thank you for your business!
Updated
UPDATE. The Genral manager Mr. Matt Stanford has since responded to my email. He was extremely polite and professionall. After our conversation I think it would be fair to say that I would diffently give them a second chance. I believe it was just a bad experience with one individual and that person does not justly represent the Varsity group. Thank you Mr. Standford. Went there to lease a new Fusion and was met with very high pressure tactics by salesperson DB. Felt that we were imposing on her time. I sent an email to both the general manager and sales manager and never got a response. Ended up going else where and leased from Pat Milliken. Very pleased. Also felt the dealer ship could use some updating..compared to many other places I've seen. Very disappointed I had to drive so far from where I live to get a car and never got a response to my emails.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Love my Fusion
Wouldn't go anywhere else to buy my car. Dorothy Howard is an amazing sales person! The service department has done a great job every time I have needed my oil changed and regular maintenance.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your continued patronage, laura! Congratulations on your new Ford Fusion. We greatly appreciate you sharing your experience.
Great Experiance!! Highly Recommended..
I visited Varsity Ford to look at a used truck and was very pleased with the experience. Dan Divens was our salesperson, he was great to work with and very patient. We were looking for a certain price point and Varsity was willing to work with us on the trade in for our old car and the vehicle pricing to get us there. I would recommend Dan and Varsity to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so glad to hear of your excellent experience with Dan. Thank you for business, Jeff! We look forward to serving you, your family, and friends for many years to come.
Jim Paterello and Varsity Ford, what a team!
I moved into the Ann Arbor area from Dearborn Heights back in 1997 and I thought it was going to be challenging for any dealership to compete against those in the Dearborn area and I was surprised by how much I love dealing with Varsity Ford especially our salesman Jim Patarello. I have personally purchased 7 or 8 vehicles from Jim for myself, my wife and kids and now for my parents. Jim is very knowledgeable and he's all about customer satisfaction during and after the sale. I consider Jim a friend who has worked his way into lives, he truly does anything he can to make sure you not only get what you want but what might work better for you as well as finding you the best options to make your purchase work for you. When you buy a vehicle from Jim Paterello and Varsity Ford you'll be going back because they stand behind you with whatever services you require. Make the trip over to Varsity and go see Jim on your next vehicle purchase, you'll be happy you did!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words and your continued loyalty over the years to Varsity Ford and Jim Patarello. We greatly appreciate your business!
Day of purchase
Really enjoyed my experience working with James Patarello. Despite being very busy on a Saturday, he took the time to listen and negotiate with me to ensure I got the car I wanted at a price I was comfortable paying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thankyou, MJ. I will pass your kind words off to James Patarello. We strive to be number one in product knowledge. Thank you for your business!
Best experience buying a vehicle ever!!
We were so happy with the whole experience we had at Varsity Ford. Mike McCool was awesome! We never felt pressured at all. We felt very comfortable with him. Will definitely be sending family and friends his way when they need a vehicle with a wonderful atmosphere!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thankyou for your feedback, John and Paula. We are so happy to hear you guys had a great experience! We will make sure your kind words will get back with Mr.McCool. Thankyou again for your business.