Reviews
Go see Mike McCool- No high pressure sales tactics
I was in the market for a lightly used Fusion and stopped by Varsity- Ann Arbor one night after work. While looking at the Fusion I had in mind, Mike McCool came out and spoke to me and opened the car for me. Over the next few days I worked with Mike to purchase the car and found him to be very open about the car and process. After the test drive I noticed deep scratches in the windshield across the driver's side and Varsity replaced the windshield. It was a very easy process and I will be back to see Mike again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thankyou for feedback, We are so pleased to hear Mike helped you through an easy going process. We hope you are enjoying your pre-owned fusion, thankyou again for your business !
Varsity Ford is the best!
Highly recommend Rich Kania and Varsity Ford. I received a rebate for $1000 two months after leasing my Ford Explorer! How many dealerships and sales persons do that for their customers?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
waste of time
Came out to look at a truck. Took half a day off work just for them to tell me that there was NO way i would be able to get approved. They didn't even try to help or explain why. Just flat out NO. This place is a waste of time just like ANY dealership in Ann Arbor. I would rather drive an hour before looking for a car in Ann Arbor. I found the same truck just different color for half the price and in better condition.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Experience
Mike McCool went above and beyond in selling us a F-150 STX, from initial meeting to delivering the vehicle to us in Okemos. It was well worth the drive. We'll be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your f-150 STX purchase, Bernie! It means a great deal to us that you drove from Okemos to see us. I'm so happy to hear Mike was able to make it worth your drive out here! Thank you very much for your business. We look forward to serving you and many years to come!
Great service at Varsity Ford
I'd previously leased with another company the past 10 years. I cannot stress how satisfied and impressed by the service that Eric Brodde and the Varsity team provided. This was my best experience getting into a new vehicle and I'll definitely be giving them my future business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car Purchase
Worked with Jeff Scott to purchase a new C-Max. Jeff was so easy to work with and helped guide me to the right model. Needed the back windows tinted and Jeff got them done for me so it was ready when I needed to pickup the car. The smoothest buying process I have ever had. Dealer has by far the best selection (huge inventory).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, Kurt. We are so happy you had a smooth sailing purchase. Enjoy your new C-Max, Thankyou for your business!
Excellent experience.
Our experience purchasing a vehicle from Varsity Ford, Ann Arbor was terrific. I would recommend this dealership if you are looking for great selection, knowledgeable staff and an overall pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
truck
My sales guy Matt Vodry was amazing. It was a very difficult deal to complete due to many circumstances and he pulled it off with no problem. Highly recommend him for anyone looking to get a new vehicle. ThanksMatt!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"F150 TRUCK"
I recently came into Varsity Ford and picked up a Beautiful F 150! My salesman Joe Cirabisi was the best! I appreciated all his help in the details and his way of making me feel so comfortable! I would recommend Joe to anyone wanting to lease or buy a vehicle he really goes the extra mile for ya! Thanks again Joe and the Varsity Ford Team! Donna
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales Person Richard Kania *** 2016 Ford Fusion***
Richard Kania helped me purchase a 2016 Ford Fusion. He didn't say too much at first, he just allowed me to take one for a test drive and that's when I first really began to like the Fusion. We then sat down and discussed options and pricing. He was excellent at making sure I got all the rebates I qualified for. Within two days or so I was checking out my new fusion in the parking lot at Varsity Ford. Rich showed me how all the bells and whistles worked and I was on my way. The paperwork and financing went very smoothly. Richard Kania is an excellent and professional car salesman. Thank you again Rich and Varsity Ford for a great and safe car. I truly appreciate it. If you are looking for a great salesman and friend I proudly recommend Richard Kania and Varsity Ford. Safe travels to all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We try very hard to give world class service and Rich Kania is a perfect example of the Varsity way. It really means the world to us that you would share your experience with others. You know you can always count us! Thank you so much for your business
