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Reviews

(62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Automotive Inc from DealerRater.

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RAY BUICK SERVICE

THEY ARE ALWAYS GREAT. TRUSTWORTHY, EXCELLENT SERVICE AND GO ABOVE AND BEYOND.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Ray Buick Team raybuick4@yahoo.com 773-767-8530

Car repair

Service was great as always. We always go to them for our cars and car repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Ray Buick Team raybuick4@yahoo.com 773-767-8530

HIGHLY RECCOMMEND

From the moment I called Ray Jr. on the phone to inquire about a car I saw on Cars.com to the final process of purchasing the car I knew i was in excellent hands and everything he could do to make me happy and comfortable about purchasing the car I wanted would be done. I pointed out a couple of items i noticed on my test drive and Ray immediately wrote them down and said let me get those taken care of for you. He not only got them fixed but found a couple of other items i hadn't noticed and took care of those also. He was absolutely fair with the purchase price and always made me feel that he would do whatever he could to help me out. This is the kind of dealership we all want to purchase our cars from and Ray and his dealership deserve all the praise they constantly are getting. HIGHLY RECCOMMEND.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the praise and 5 Star review Steve! It was my pleasure to help you, and I wish you many years and miles with your Ray Buick vehicle! I appreciate your business, and we all very much appreciate your thoughts! -Ray Jr.

Great service, skilled labor.

All employees are pleasant and treat customer like family. Mechanics are skilled and do a great job. I have been dealing with Ray Buick for many, many years and will continue for many more years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Happy to hear that you are very happy with us, hope to see you for your next service visit.Thank you, Rick W.

Ray BUICK team

Friendly staff & great service with the Ray BUICK team. Comfortable and clean waiting area. I was able to get an appointment when I needed it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Linda and please always consider us for your automotive needs.Rick

Top notch sales and service departments!

Ray Buick is a top notch, full service dealership. The sales and service departments work hard to provide customer satisfaction. We are repeat customers who travel out of our neiborhood to buy and service our cars at Ray Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Dolores and thank you for your continued business.Rick

Service was quick

Service was quick and I don't think I need twenty words to describe the service I received because the next time I will not take the time to fill the survey out.Better then filing out this survey.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting us and please keep us in mind for your future automotive needs.Rick

Ray was friendly, knowledgeable and helpful.

Everyone at Ray was fantastic. Very knowledgeable and extremely helpful. I would recommend Ray to anyone who wants to purchase a Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Terry for your kind words and business, please be sure to always let us know how we may help you.Thanks again, Rick.

Wonderful Dealership

I dealt with two salesmen and both were very informed and helpful with all elements of the car. Their follow up was wonderful without being pushy. The car I test drove was in fantastic condition and drove like a dream. I was also given a great price without having to haggle. I chose to go with a different brand after getting a hold of the consumer reports on cars otherwise I was planning on returning to purchase this vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Dave, thank you for the opportunity and best of luck with your vehicle choice.Rick

Excellent Service. A great dealership.

This is the dealership to purchase and service your vehicle. They do it right by treating the customer the way one would like to be treated. They are always friendly to you when you are there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you John for your business and your kind words, always keep us posted of your automotive needs.Thank you, Rick.