Reviews
Excellent Customer Service
Talked with Rick Wrobel. Very casual atmosphere. Showed me the car. Did not talk price yet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for stopping by and please continue to consider Ray Buick.Thank you, Rick.
Service
Great service as always is the case. Very professional . Gary
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Gary, you are certainly a much valued friend.Rick w.
Regular service and re-call correction.
Made appointment for regular maintenance and re-call correction. I was taken in the bay even though I was a few minutes late, and promptly serviced. I was very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good morning and thank you for your continued business,please be sure to always let us know when you need assistance.Rick W.
Go with the BEST. . .
Once again, superb service. Gregg took care of every little detail. Glad we bought our 2014 Enclave from Ray Buick. Top Buick dealership in the Chicago area by far. Kudos!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review , we are very grateful for your business.Thank you, RW.
Lovely work!
I originally purchased my car in Champaign, Illinois and turned to Ray Buick for my repairs when I moved up to Chicago. I recently took my car in to be repaired. Everyone I encountered was amazing -- from the women in the front office, to the parts department, to the mechanics who do the dirty work, thank you for the amazing customer service! Will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good morning Amanda and thank you for letting us service your vehicle, we certainly appreciate your kind words and please continue to count on us.Thank you, Rick W.
Great Service
I recently purchased a lucern and the staff at Ray Buick provided me with quick professional service. I got a good price and very good finance rate. My overall visit was great.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frankie, thank you for your positive review and please always let us know when you need any service.Thank you, Rick
ENjoyed my visist
I overall really enjoyed my visit to the location, they were very helpful and friendly write form the start. Everyone was very knowledgeable in all aspects of their various fields. I will definitely visit them again when I am in the market for another vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
ShawnA , thank you for taking the time with our survey, we certainly appreciate the positive comments and always remember to contact us with any needs or concerns.Sincerely, RIck W.
For Service you can't beat Ray Buick
When it comes to car care and service Ray Buick is number one. Ray Jr. answers all my questions. Keeps on top of my service for me. When I leave I know my vehicle is ready to go. No need to bring it back. Once it's fixed it's fixed. I found a one of kind dealership. Peace of mind going forward knowing that Ray Buick is there to make you happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert , thank you for your time with our survey, we sure appreciate your positive words, always be sure to let us know when you need assistance.Thank you again, RIck
Excellent service. Honest and reliable
They continually provide me with excellent service. It is a pleasure to deal with people I have total confidence in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your ongoing business , we certainly appreciate you.Sincerely, Rick
Great service!
Rick Wrobel is always a pleasure to work with. My family has been going to him for years as we greatly appreciate his service. There's never any hassle which makes it an easy smooth process while making a purchase. I just wish I would've come sooner to Ray Buick. The service all around is exceptional. And I love my 2014 Encore! Thank you Ray Buick for making my experience a good one, & a big thanks to Rick for all his help on selling me a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Angela, we really appreciate your kind response, please always let us know when you need service.Thanks, Rick