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Three Oaks Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I'd recommend them time and time again!!

I bought my car two years ago from Three Oaks Ford. These people are some of the nicest, down to earth people I have ever met. I have been back several times for oil changes at they always do things right. Thank you Three Oaks Ford!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mendy, Thank you for dedication to our service department! We are so glad you continue to do service work with us!

The Service is Top-notch!

My family has bought numerous vehicles from Three Oaks Ford, and we have always been happy with the quality of service that they provide. However, this is the first time that we have bought with the new owners of Three Oaks Ford. Despite being under relatively new ownership, the service was above and beyond any car dealership service that I have ever received. The salesman, Payton Aubrey, was extremely helpful, charismatic, and knowledgable about every question that we had. Mr. Aubrey really pushed the entire experience over the top and we will definitely be asking for him again next time we go to Three Oaks Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shelby, we can't thank you enough for the kind words. We appreciate the business in the service department and we are glad that it brought you in to buy from our sales department! Hope to see you soon for the rest of your service needs!

Ford Escape buying experience this past week end

I found a vehicle on this website that caught my eye. Went down last Sunday to look at it in the lot. Very nice dealership and they seemed to have what we were looking for. The whole experience from looking and then talking to the dealer and asking questions that were answered in the most direct and informative way made us feel that they really care and did have our best interest at heart. I was never at any other dealership that made the time to help both myself and my wife with any questions that we had. They answered everything in the most professional way possible and engaged us in nice conversation. We felt at ease during the whole process. They took the time to explain each step of the buying process to us, made sure we were comfortable and knew what each step and decision was for. I waited a few days to write this review because I wanted to drive the vehicle and make sure it was everything we were told it was. We found it to be that and more. I am not a person that likes the newer electric gadgets that are on most new vehicles now. That said, I can now say that I am enjoying the many features that came with the vehicle. We were looking for a newer vehicle for awhile and just had the feeling that this was the right choice. The dealership is in a very small town and still has the small town values and friendliness that most of the bigger high pressure dealerships dont have anymore. They took care of the vehicle and filled the tank and also gave it another once over and inspection. They even had a box for us for all the items we had in our trade in. I would say that if you want a real experience in how car buying should be, please consider "Three Oaks Ford" in Three Oaks Michigan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeff P, We are beyond happy that you gave us a chance and gave the vehicle with all the gadgets a chance. We are very excited for you that all seems to be going well. We hope to see you again for all your service needs!!

Ford Sales

Absolutely love this dealership. Sales department was very organized and personable. b Made everything easy and fast which was just what I needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Fordgirl123, Thanks for the love. We hope to see you again we are glad you enjoyed your experience.

Best Experience Buying a Used Car

We looked on cars.com for the vehicle we wanted and found it North of Chicago. I called Three Oaks Ford and asked if they would transfer the vehicle to their location. They said sure and did it with out charging a transfer fee. This was the second used car we bought in a month due to an accident that totaled the first car. We were impressed with the dealership and that is why we looked for the transfer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Happy Customer, THANK YOU! We are so happy that you gave us a chance to help you and we are so glad that you are impressed with the dealership! Don't forget to check out our service specials!

Great dealer to buy a car or truck from

I bought a 2014 Ford Flex off them They had to locate one for me very one was helpful to find the one I wanted From the sale person to sale manager to the finance manager plus I got my first oil change and it was free

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Santa from South Haven, Thank you. We appreciate your business and can't wait to help you again. You are a very valuable customer to us! ~Three Oaks Ford

Over the Top Service

Three Oaks Ford went way out of there way to fine us a SUV. The sales staff were great to work with and any questions were answered. First Class Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you S&A, we appreciate your business and feedback! Glad we could help you out! Don't forget to check out our service specials!

Great place

Great place very friendly will to help you find what you want (ND to get the one I wanted).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Edge Ford, I'm glad we got you what you wanted :) We appreciate your business and feedback.

A+ all around!

This is our third vehicle we have purchased over many years, Service has always been top rate in all departments, we will definitely be back for car number four..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike & Karen, THANK YOU! We LOVE having repeat customers, we can not wait to help you with car number 4! See you soon!

The best salesman finance guy!

Older dealership with a new owner and they make sure to make you understand everything during sales and financial parts of your deal. I had Andy for a salesman and he was great. If I had any questions he answered them quickly or found the right person to get answered. He even offer to buy me lunch cause it was taking a bit long to go through. Just got my first oil change and they said " NO CHARGE, first one is on us." I like these guys so much, I now have them searching for my wife a car. Will do all my service work done there and hope they find my wife a car so I can buy from Andy. Great guy. Thanks and hope this helps anybody looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Jeff, we are glad that Andy was such a great help to you. We appreciate the kind words and the business! Can't wait to see you in for your next oil change.