Reviews

2.0 out of 5 2.0
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    January 13, 2017

    Everytime i bring my car in for just an oil change they tack on at least 2-3 different things that need to be done trying to get me to believe that needs... to be fixed. not going back here. I'll have my mechanic perform all oil changes from here on out

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 27, 2015

    I love this small dealership VERY friendly people much better than the big stores!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marcia, THANK YOU! We appreciate your business and can't wait to see you again!

  • October 4, 2015

    Nice friendly facilities. My Sales person was very helpful with explaining things to me. He was very nice and I really like him. He really tried hard to... find the car I wanted, I would highly recommend Three Oaks Ford, and Dale Dodge.My best experience I ever had that was excellent .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Vcrash, THANKS! We are glad to hear that you had a wonderful experience! We hope to see you again for all your vehicle service needs!

  • 5.0 out of 5
    September 15, 2015

    Stumbled upon a car I really liked at Three Oaks Ford during a random stop after business hours. Went in a couple days later and left with that car. Right... after I pulled into the lot, a salesperson met me outside and asked why I made the stop. From there the whole staff was very accommodating, especially considering it was my first solo purchase of a car. I felt comfortable going through the process every step of the way. Really, really glad it all worked out at this dealership rather than somewhere less personable. I'd come back again and definitely recommend it to others.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    JB, we at Three Oaks Ford are so glad you made that after hours stop and came back to let us help you. We are so glad that we made you comfortable eno...ugh to make your first solo purchase with us! Congratulations on that! Hope to see you soon for all your oil changes and other car maintenance needs!

  • 5.0 out of 5
    June 24, 2015

    Saw a vehicle from the web, asked for availability, got an email back with minutes. Spoke to a rep to setup a test drive. A few hours later I was out the... door!! No pressure, honest, best buying experience I've had with cars & dealers! I would good back, and recommending friends & family.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    M.Clayton, we are glad we got back to you promptly and made everything easy and pleasant. See you soon for your service work.

  • 5.0 out of 5
    June 18, 2015

    Wonderful people in a non-pressure atmosphere. They actually listened to what I wanted and were patient dealing with my many different swings in what I... wanted or could afford. It worth the drive there if you are interested in buying a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Fredski, thank you for the kind words. Of course we listened to what you wanted! How else are we going to help you into the vehicle that fits your nee...ds and wants? :)

  • 5.0 out of 5
    May 22, 2015

    I think they spend their money getting quality cars for people instead of having a designer showroom - I drove my car for a month and had it checked out... by my mechanic before I wrote this review. I got the best deal ever!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    K, thank you for your business. We are pleased to hear that you are happy with your purchase. Don't forget to check out all of our service specials!

  • 5.0 out of 5
    May 14, 2015

    A couple of things. I had an excellent relationship with my dealer in Roselle, IL before moving to MI. They were my gold standard. However, I am changing... my opinion a bit. Three Oaks Ford has be very responsive to my needs. When I moved here, I dropped in for an oil change. While there I mentioned I was looking for a used pickup and gave my specs. I left my name with sales manager. A few weeks later they called and the purchase was very quick and painless. Recently, I stopped by my old dealer in IL and got an oil change and vehicle check out. They said I needed an alignment and indicated where it was needed. Well, when I returned to MI, I had Three Oaks Service department do it. They found that, yes, the car needed an alignment, BUT, much different diagnosis than the IL dealer. Three Oaks was right on the money and did a super alignment. I am sold, the are now my Gold Standard Dealer. Good people to deal with and honest!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jerry, we are pleased to hear that the kindness of staff has brought you back and we are excited to help you out in the future with all of your sales ...and service needs! See you during your next oil change!

  • 5.0 out of 5
    May 14, 2015

    I bought my car two years ago from Three Oaks Ford. These people are some of the nicest, down to earth people I have ever met. I have been back several... times for oil changes at they always do things right. Thank you Three Oaks Ford!!

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mendy, Thank you for dedication to our service department! We are so glad you continue to do service work with us!

  • 5.0 out of 5
    May 12, 2015

    My family has bought numerous vehicles from Three Oaks Ford, and we have always been happy with the quality of service that they provide. However, this... is the first time that we have bought with the new owners of Three Oaks Ford. Despite being under relatively new ownership, the service was above and beyond any car dealership service that I have ever received. The salesman, Payton Aubrey, was extremely helpful, charismatic, and knowledgable about every question that we had. Mr. Aubrey really pushed the entire experience over the top and we will definitely be asking for him again next time we go to Three Oaks Ford.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Shelby, we can't thank you enough for the kind words. We appreciate the business in the service department and we are glad that it brought you in to b...uy from our sales department! Hope to see you soon for the rest of your service needs!

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