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Three Oaks Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best sales staff in the area

We started our car shopping at this dealership but went to many others before we finally came back here to buy. All of the other dealers we shopped at couldn't compare to the friendliness and helpfulness of the staff here. From working with a salesman to meeting with the sales manager, and finally to the business manager when we bought our new car, everyone went over and above to make sure we got exactly what we were lookig for at the price that fit I to our budget. We are extremely happy with our new 2015 Fusion and will definately be back. We have had other cars serviced here so we have no doubt that they will maintain this high standard even after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Aaron H, we are happy that our friendliness and helpfulness are what brought you back! We can not express how happy we are that we earned your business. Also, thank you for being previous service customers as well!

Great service and personnel!

Absolutely THE nicest and most helpful staff Including service, sales personnel, and reception!! They got us in quickly, fixed our problem efficiently and timely. Repair costs were what they initially estimated. Their customer treatment will bring us back when looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Garden Party, we appreciate your service business and can not wait to help you find the car that fits your needs and wants! See you soon!

Great Service Here

Since purchasing my vehicle here I have been bringing it back for its service needs. The staff are very friendly and helpful. Usually very accommodating as well for scheduling my maintenance appointments around my working hours, avoiding taking time off my job to be there. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lady in Galien, THANK YOU! We are here for YOU, we want to make everything as easy for YOU as we can! We are glad to hear that we are doing a good job at accommodating you! Thank you for your loyal service business! See you for your next visit!

Great help!

Very friendly, great sales folks, they seriously try to help you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lady in Galien, we appreciate your kind words and business! Thank you!

great service, good deals

Good deal great service nice people plenty of inventory

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you B.H, We appreciate your business! Don't forget to check out our service specials!

Been coming for years

Have been going to Three Oaks Ford for years. Bought cars there and salesman are real nice and up front. Although the dealership has changed hands a few times over the years, I continue to find the staff to be accommodating and the service department has always been excellent to me, whether u make an appointment or just drive in because you think a tire is low they always make time for you. I'm glad we have somewhere in town that you can trust to be there for you. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you sk, our sales team likes to be upfront and not beat around the bush when helping with a purchase of a vehicle! We appreciate your loyalty to the service department! We are always here to help you! See you for your next service or sales need soon!

Great staff!

My husband and I looked for months for a good second vechile. We found a great one at there dealership and staff did a great job working with us. They fixed everything we asked for and even delivered the SUV for me!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dunn, THANK YOU. We appreciate the opportunity to help service you with your vehicle buying needs! We are glad that you are happy with the staff and sale!

Great Service

I had my car serviced there VERY happy with everything, will be looking to buy in the spring will for sure check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marcia, thank you! We can not express how happy we are to see that you are VERY happy with our service department :)

Nice to work with honest people

I was working with two other dealers on a used vehicle. The sales staff at Three Oaks Ford were very professional and their straight forward approach is want convinced me to purchase the vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

diesel, thank you!

Fantastic Dealership!

After dealing with a weeks worth of sleazy pushy car salesmen in the niles/Mishawaka area. I found what was the most laid back and helpful dealership tucked away in tiny three oaks. These guys were more than fantastic. Not pushy and just a joy to do business with. I highly recommend working with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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